Usher, Spring Training (Tampa, FL)

Department: Gameday Operations  

Reports To: Director, Fantasy Camps
Job Classification: Non-Exempt, Part-time 

Location: GMS Field – Tampa, FL 

Position Summary:  

Built upon our storied legacy, the New York Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business. 

The New York Yankees are looking for part-time Ushers to join our Event Staff team at George M. Steinbrenner Field in Tampa, FL. This role is primarily responsible for greeting guests, assist with seating and event information, and ensuring venue policies are followed during the NYY Spring Training season.  

Primary Responsibilities: 

• Greet and welcome guests in a professional and friendly manner 
• Provide excellent customer service by answering questions, resolving concerns, and offering event information
• Assist guests with directions to seating areas, stadium amenities, parking, and nearby areas; help with reasonable requests for accommodations 
• Aid guests entering and exiting elevators, escalators, parking areas, entry gates, concourses and other areas throughout the stadium
• Help enforce stadium policies and procedures, such as no-smoking areas or prohibited items, to maintain a comfortable and safe environment.
• Prepare to respond quickly and calmly in case of emergencies, such as evacuations or medical incidents, and aid guests as needed
• Stay up to date with the stadium’s emergency evacuations plan and exit routes, and provide directions and guidance in an event of an emergency
• Perform other duties and responsibilities as assigned or requested.

Qualifications and Experience: 

• Must have a High School Diploma or equivalent education
• Prior experience in hospitality, sports, entertainment or related field is preferred 
• Strong interpersonal and verbal communication skills
• Ability to interact positively with large fan base
• Comfortable working in a fast-pace, high-pressure environment
• Able to work a flexible schedule, including nights, weekends, and holidays as required
• Must be able to stand and walk, including up and down steps, for extended periods in parking lots and throughout the stadium complex during shifts
• Ability to lift and/or move up to 25lbs

This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees is an Equal Opportunity Employer. The company is committed to the principles of equal employment opportunity for all employees and applicants for employment. 

All offers are contingent on a satisfactory background check.