7th Inning Stretch, headed by C.E.O. Tom Volpe and President Pat Filippone, is recognized as one of the leading sports ownership firms in the country. Currently, 7th Inning Stretch owns and operates the Stockton Ports, Single-A Affiliate of the Oakland A’s, in the California League, the Delmarva Shorebirds, Single-A Affiliate of the Baltimore Orioles in the Carolina League and the Everett AquaSox, Single-A Affiliate of the Seattle Mariners in the Northwest League. The Delmarva Shorebirds play at Arthur W. Perdue Stadium located on the Delmarva Peninsula with a market that spans the states of Delaware, Maryland and Virginia. 7th Inning stretch prides itself on building a stronger community, furthering the careers of its employees and creating a superior product both on and off the field.
Ticket Sales Account Executive
Start Date: January 4, 2027
Job Summary:
The Delmarva Shorebirds are seeking a highly motivated and enthusiastic Ticket Sales Account Executive to join our sales team in outbound ticket sales. This full-time position is responsible for generating revenue through ticket sales including but not limited to season ticket and partial season ticket sales, group outings and premium hospitality events.
Duties and Responsibilities:
• Contribute to the team growth in season ticket, partial season ticket and group ticket revenue
• Prospecting new customers and maintaining strong relationships with current clients for renewal sales
• Meeting or exceeding weekly and seasonal sales targets
• Efficiently cold calling new potential prospects and consistently converting new prospects into clients
• Providing quality, professional customer service to new and existing accounts
• Conducting appointments with prospective clients
• Represent the team in a professional manner through networking events throughout the year
• Cultivating relationships with current clients for referral leads
• Become proficient with team’s ticketing system to troubleshoot any fan issues
• Maintain and consistently update personal CRM database after each point of contact with a prospect or client
• Responsible for growing several business and group categories with ticket plan and group sales efforts
• Creatively develop new strategies and promotional opportunities to increase attendance of the team
• Other duties as necessary
Qualifications Required:
• Bachelor’s degree or prior sales experience is required
• Strong communication and listening skills
• Strong leadership qualities, planning and organizational skills
• Energetic and enthusiastic with the ability to take initiative
• Ability to handle multiple projects, meet deadlines and achieve objectives
• Demonstrate a positive and professional attitude at all times
• Ability to maintain a flexible work schedule (holidays, evenings, and weekends)
• Experience with Microsoft Office
Physical Requirements: Extended hours of work between the months of March to September. Candidate must have the ability to handle stress in a fast-paced environment.
COMPENSATION:
Full-Time Hourly Position - $17.50 per hour. Commission and bonus program based on direct sales efforts and department success. Health/Dental Insurance after first 60 days and 401K with company matching program.
Sales Process: Trackable goals will be assigned for each area. Provide high quality service to all clients and prospects. Maintain and update CRM database. Develop relationships with current clients for referral leads.
Game Day Duties: Ensure groups sold for that game are executed well and troubleshoot any issues that may arise. Assist with various ticket department functions. Other duties as assigned by management. This role will work game days as needed. On games that you are not working, you will be expected to work normal business hours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.