Marketing Brand Ambassador

Job Summary: 

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. 

Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. 

We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community. 

We are seeking an experienced and motivated Marketing Event Ambassador to join our team. In this role, you will support all facets of lead generation, data capture, fan surveying, and brand strategy while playing a key role in broader department initiatives.

Your Role on the Team

• Work both on- and off-site events—including home games, special events, sports tournaments, partner appearances and festivals—to promote the Phoenix Suns and Phoenix Mercury while driving fan engagement and lead generation.
• Execute fan engagement and data-capture strategies at events, meeting lead generation goals through surveys, email and SMS sign-ups, ticket interest forms, and interactive brand activations.
• Accurately collect, enter and maintain fan data in accordance with organizational guidelines and applicable privacy requirements.

• Clearly communicate the value of data capture opportunities, including promotions, contests, ticket offers and exclusive experiences, to encourage fan participation.
• Manage the operational execution of event activations, including distributing promotional items, facilitating contests and promotions, supporting photo opportunities, and providing general information about the Phoenix Suns and Phoenix Mercury.
• Promote Phoenix Suns and Phoenix Mercury products, programs and ticketing opportunities through interactive activations, contests and fan experiences.
• Complete all required post-event wrap-up forms, including attendance, engagement, lead totals, data-capture results, observations and activation recaps, following each event.

Your Skills and Experience

• Enthusiastic and Passionate about our teams and the game of basketball!
• Friendly and outgoing personality, comfortable approaching and talking to fans in high energy environments
• Sales, promotional, or outreach experience are a plus. Ability to communicate information in an audible, clear, and concise manner
• Organized multi-taskers with outstanding problem-solving capabilities in a rapidly changing work environment.
• Outstanding interpersonal skills, be customer-service oriented. One year of customer service experience preferred, but not required
• 18 years of age or older and possess a valid driver's license with a good driving record.
• We prefer candidates with previous marketing/promotional/event/street team experience
• Ability to transit throughout the arena for long periods of time.
• This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
• S-Sedentary Work – Exerting up to 10 pounds of force occasionally.

The Team & Experience 

We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans. 

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work. 

At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following: 

• Competitive medical, dental, vision, life and disability coverage options 
• Paid vacation, sick time, volunteer time and company holidays 
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including:  
• Full fitness center with locker rooms and showers
• Indoor/outdoor basketball courts
• Pickleball court
• Golf simulator and putting green  
• On-site cafeteria and collaborative gathering spaces  

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Questions? Reach out to the Talent Acquisition team at [email protected]