Title: Manager, Event Security
Department: Arena Operations
Reports To: Senior Director, Security
FLSA Status: Full-Time, Exempt
Position Summary:
The Sacramento Kings are seeking a security leader to direct event security at Golden 1 Center for NBA games, concerts, and special events. The Manager, Event Security develops event-specific plans, staffing deployments, and emergency procedures; leads supervisors and officers; and coordinates with venue departments, public safety agencies, teams, performers, promoters, and service partners. The role also supports building security operations and technology that support safe, well-coordinated events.
The Manager works with the Arena Security Director, Downtown Commons Security Director, and VP of Security Operations to align event plans with venue procedures, NBA standards, and emergency response requirements. Success requires strong communication, sound event-day judgment, consistent guest service, and productive working relationships with internal teams and external partners.
Key Responsibilities:
- Lead event security operations for NBA games, concerts, and special events at Golden 1 Center, setting event-specific plans that protect guests, employees, performers, players, officials, and clients while supporting a positive guest experience.
- Develop event security plans based on event type, attendance projections, risk profile, venue configuration, and promoter, league, and artist requirements, address screening, access points, perimeters, crowd movement, and restricted areas.
- Lead event readiness planning with Event Management, Guest Services, Arena Operations, Team Operations, and show partners; confirm roles, staffing, communications, and response plans before doors open.
- Prepare event staffing estimates and deployment plans for security officers, supervisors, contracted security, law enforcement, fire, medical, and other response partners as needed.
- Lead pre-event security briefings and after-action reviews; capture lessons learned, assign follow-up actions, and improve plans for future events.
- Provide direction and coaching to event security supervisors and officers; establish clear expectations for posts, radio communications, guest interaction, incident response, and report completion.
- Coordinate event-day security operations through Mission Control, maintaining a shared operational picture and timely communication among security, event management, emergency responders, and venue departments.
- Direct or support incident response during events, including crowd emergencies, medical calls, guest conflicts, ejections, prohibited items, and show-stop or evacuation decisions in coordination with event leadership and emergency responders.
- Plan and oversee crowd management for ingress, egress, queues, high-density areas, plazas, concourses, seating areas, and other event spaces; adjust staffing and controls as conditions change.
- Coordinate security arrangements with NBA and visiting team representatives, promoters, touring productions, artists, public officials, and other event stakeholders.
- Build and maintain working relationships with Sacramento Police Department, Sacramento Fire Department, medical providers, contracted security partners, and local, state, and federal security agencies.
- Apply NBA Arena Security Procedures and Guidelines and venue policies consistently; ensure event plans reflect applicable laws, regulations, contracts, and labor agreements.
- Investigate event-related security incidents and guest complaints; coordinate with relevant departments and support timely, appropriate resolution.
- Maintain accurate event incident records in the electronic incident management system, including timely reports, investigations, post-event summaries, and follow-up actions.
- Develop and exercise event emergency procedures, including evacuation, shelter-in-place, severe weather, and other incident response plans; provide effective direction to staff during emergencies.
- Oversee event screening, credentialing, and access control practices for guests, employees, teams, performers, vendors, and service partners.
- Lead crowd management and event safety training for full-time and part-time employees; evaluate training needs and reinforce consistent event procedures.
- Assist with CCTV, access control, credentialing, incident management, radio communications, and systems supporting Mission Control.
- Assess security conditions at building perimeters, parking areas, access points, staff work areas, Mission Control, and loading dock operations; coordinate corrective actions with responsible departments.
- Coordinate security matters affecting the mixed-use development surrounding Golden 1 Center with the Downtown Commons Security Director.
- Lead by example, demonstrate hands-on guest service, promote teamwork, support internal and external security investigations, and perform additional duties as assigned.
Required Skills & Experience:
- Minimum of a high school diploma, GED, or equivalent required; bachelor’s degree from an accredited college or university preferred.
- Five or more years of supervisory or management experience in event security, a live entertainment or sports venue, or an event-based workforce preferred.
- Experience planning and leading security operations for sporting events, concerts, or other large public events, including staffing, deployment, briefings, and incident response.
- Strong knowledge of crowd management, guest screening, access control, credentialing, emergency response, and venue safety practices.
- Experience leading supervisors and frontline personnel, providing coaching, setting clear performance expectations, and maintaining accountability.
- Ability to coordinate event operations with law enforcement, fire services, medical providers, promoters, touring productions, visiting teams, and internal venue departments.
- Knowledge of security systems, including CCTV, access control, credentialing, incident management, and radio communications; ability to use report-writing and business applications.
- Experience with event staffing estimates, scheduling, training, budgets, investigations, and post-event reporting preferred.
- Understanding of live entertainment venue operations, including team operations, production, building engineering, parking, retail, guest services, and food and beverage.
- Ability to communicate clearly, make sound decisions under pressure, manage changing priorities, and maintain professionalism with guests and stakeholders at all levels.
- Proficient with Windows, Excel, Word, and standard computer applications; able to learn venue security and incident management platforms.
- Ability to work nights, weekends, holidays, and extended hours based on the event schedule, including high-profile and complex events.
Compensation:
The annual base salary for this role is $75,000 - $85,000. Final offers for this role will be made within the parameters of the salary range provided. Years of experience, skills, and other factors are considered when determining the salary offered. Total compensation & offer package will include the following:
- Comprehensive Medical, Dental, and Vision benefits for employees and dependents
- Self-Directed Time Off + 11 Paid Holidays
- Employer 401(k) match
- Cell Phone Stipend
- Sacramento Kings Home Game tickets, Team Store discounts, Free Parking, and much more!