Event Security Guard - KeyBank Center

Summary

Event Security Guards ensure the safety and enjoyment of guests, contractors and employees while enforcing company policy in a positive and professional manner, through patrolling assigned areas and through interpersonal communications.  This role monitors and controls the movements of patrons, visitors and contractors using various methods.

Duties & Responsibilities

• Provide a high level of service to patrons before, during, and after events. 
• Monitor assigned areas within the arena to ensure guest safety and compliance with building policy.
• Greet, monitor and control the movements of patrons, visitors, employees and contractors.
• Conduct varying levels of screening of guests, employees and visitors as directed.
• Monitor all electronic security systems (fire board, alarm panel, cameras, access system, etc.).
• Remain calm and professional in all situations.
• Report pertinent information to supervisor.

Minimum Qualifications for the Position:

• High School Diploma or Equivalent.
• Must have strong customer service skills/experience
• Must be able to obtain New York State Security Guard Registration and be of good character;
• Previous law enforcement or security experience is preferred;

Work Environment & Physical Demands.  

• Must be able to lift up to 50 lbs.;
• Must be willing and able to respond to emergent situations;
• Must be able to work effectively with limited supervision at times.
• Must be able to stand, sit, walk for extended and varying periods of time

 Critical Competencies

• Communicate effectively;
• Treat guests in a kind and courteous manner;
• Respond to request for service and assistance;
• Follow policies, procedures, and instructions;
• Use time efficiently;
• Observe safety and security procedures.

Compensation

This role pays $17.50 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

Western New York Arena, LLC is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.