TITLE: Assistant, Community Relations
POSITION TYPE: Part Time, Non-exempt
Company: Sharks Sports and Entertainment, LLC
LOCATION: San Jose, CA
REPORTS TO: Senior Manager, Community Relations
POSTING DATED: November 4, 2026
PAY RATE: $20.00 per hour
Position Overview
The Assistant, Community Relations provides hands-on support for community initiatives related to the San Jose Sharks, San Jose Barracuda (AHL affiliate) and Sharks Ice facilities. Reporting to the Senior Manager, Community Relations, this role assists with event preparation, execution, and follow-up to ensure seamless delivery of community programs. This position plays a key role in supporting Sharks/Barracuda player and coach appearances, fan engagement events, and grassroots initiatives, helping to expand the organization’s impact on youth, families, and the broader community.
This role is part-time with potential evening and weekend work required to support game day activations and community events.
Essential Duties and Responsibilities
Event & Program Support
- Assist with the execution of community events and programs involving the San Jose Sharks, Barracuda and Sharks Ice, including cause-related activations, public skating programs, and select game nights.
- Provide on-site support at events, engaging with participants, assisting with logistics, and ensuring an inclusive, welcoming experience.
- Support the coordination of Sharks/Barracuda player and coach appearances, including communicating event details, providing logistical support, and assisting with crowd management.
- Help facilitate grassroots initiatives, ensuring proper execution and alignment with community outreach goals.
- Assist with in-kind donation processing and fan outreach requests
Logistics & Administration
- Prepare event materials, equipment, and supplies, ensuring proper transport and setup for community activations.
- Maintain organized records of participant data, event attendance, and feedback to support program evaluation and continuous improvement.
- Assist with basic administrative tasks, such as scheduling, correspondence, and data entry, as needed.
Collaboration & Communication
- Serve as liaison between AHL/Sharks Ice staff and Sharks Community Impact to share knowledge on upcoming events, priorities, and areas for collaboration
- Work closely with the Senior Manager, Community Relations and internal teams (e.g., Marketing, Public Relations, Corporate Partnerships) to understand event objectives and ensure seamless execution.
- Communicate event updates, challenges, and successes promptly to the Senior Manager, Community Relations, offering suggestions for program enhancements when applicable.
- Support efforts to highlight Sharks, Barracuda and Sharks Ice community involvement by capturing photos, testimonials, and stories, sharing them with the Coordinator, Community Impact Communications for promotional use.
- Assist in game-day activations, player programs, and fan experiences.
- Assist with Community Impact (Community Relations + Sharks Foundation) initiatives as needed.
Minimum Qualifications
- High school diploma required.
- Prior experience volunteering or working in event coordination, community outreach, fan engagement, youth sports or related experience is required.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
- Effective verbal communication and interpersonal skills, comfortable engaging with diverse participants, including children, families, and volunteers.
- A positive, team-oriented attitude with a willingness to learn and take initiative.
- Professionalism around professional hockey players and VIPs
- Basic familiarity with digital tools and social media platforms to support community engagement efforts.
- Ability to work flexible hours, including evenings, weekends, and game days, as required.
Preferred Qualifications
- Bachelor’s degree preferred in Sports Management, Nonprofit Management, Communications, Marketing, or a related field preferred.
- Passion for hockey, sports, and community engagement.
- Knowledge of the Bay Area community landscape is a plus.
- Ability to travel to various events at schools, Sharks Ice facilities, and Barracuda community activations on a regular basis.
Physical Requirements
- Ability to sit, stand and ice skate for extended periods of time
- Communicate with a variety of individuals
- Ability to bend at the waist, reach overhead and lift up to 50 lbs with or without accommodation
- Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
- Ability to work in a cold environment for extended periods
What We Offer
- $200 employee referral bonus for each friend hired
- 30% discount in the Sharks Pro Shop
- Food and beverage discount at SAP Center, Tech CU Arena, and Stanley's
- 4 free Barracuda tickets to most games
- Pet Insurance
- Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
- Free employee parking
- Fun environment
This position is not eligible for U.S. work authorization sponsorship.
Summary:
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a family of teams, venues, and experiences that includes the San Jose Sharks, San Jose Barracuda, SAP Center, Tech CU Arena, Sharks Ice facilities, and the Sharks Foundation. We’re proud to call the Bay Area home. A place built on big ideas, bold thinking, and the belief that what’s next can be better than what came before.
We believe that too.
Our mission is simple and ambitious: Reimagine Everything in Sports and Entertainment.
We challenge assumptions, rethink what’s possible, and look for better ways to create experiences for our fans and guests, make an impact in our communities, and show up for each other.
We have ambitious goals for where SSE is headed.
Our Teal Standards define how we work together to bring our mission to life. To win as an organization we need to:
WORK AS A TEAM
Rally behind decisions, collaborate across functions, and celebrate each other.
RAISE YOUR GAME
Own your impact and become better every day by challenging the status quo.
CONNECT WITH CANDOR
Build genuine connections through empathy, transparency, and authenticity.
The next chapter of Sharks Sports & Entertainment is being written right now. We’re looking for people who want to help shape it. People ready to bring their ideas to the table, challenge what’s expected, and help build what comes next.
Welcome to Team Teal. Welcome to what’s next.
#TurnItAllTeal
Everyone Belongs on Team Teal
We know great teams are built from different backgrounds, experiences, perspectives, and skills. At Team Teal, we value what makes each person different and believe those differences make us stronger, more innovative, and better equipped to reimagine what’s possible.
We also know talent goes beyond a checklist. If you’re excited about this role but your experience doesn’t align perfectly with every qualification listed, we encourage you to apply.
We’re committed to creating an environment where everyone has the opportunity to contribute, grow, and belong. Please let us know if you require an accommodation during the application or interview process.
Equal Opportunity Employer
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.