Reporting to the Sr. Manager, Youth Baseball Development this position is accountable for assisting in the growth of the Blue Jays Baseball Academy and its portfolio. This role will play an important role in the execution of the clinic program in Ontario and across Canada, the Canadian Futures Showcase, and the role that the Blue Jays and Jays Care Foundation play in coaching
RESPONSIBILITIES
Serve as the on-site logistics lead for Blue Jays Baseball Academy clinics, tournaments, special events, and Canadian Futures Showcase tryouts
Support the planning and execution of Baseball Academy programming, including schedule creation, instructor deployment, facility coordination, host communication, participant registration, and event activation
Assist with the recruitment, onboarding, training, scheduling, and ongoing support of more than 100 instructors and event staff across Canada
Coordinate all participant-facing communications, ensuring a seamless player and parent experience from registration through event completion
Manage customer service inquiries related to Academy programming, registrations, event logistics, and participant support
Support the planning and execution of the Canadian Futures Showcase, including event logistics, travel coordination, accommodations, communication plans, volunteer management, and on-site operations
Assist with the development and maintenance of registration systems, participant databases, program reporting, and event evaluation processes
Support content creation and educational resource development for Baseball Academy initiatives, including Rally Cap, coach education programs, and MLB grassroots programs.
Collaborate with Jays Care Foundation and internal departments to share best practices, align program delivery standards, and enhance participant experiences
Maintain equipment inventories and oversee the preparation, distribution, and tracking of event equipment, uniforms, and promotional materials
Coordinate and lead internal marketing communications and announcements, ensuring effective collaboration between the Baseball Academy and Marketing team
Manage Baseball Academy social media channels, including content planning, scheduling, community engagement, and performance tracking
Assist with the development and execution of digital marketing campaigns to support program recruitment, registration targets, and brand awareness
Support the collection and analysis of program metrics, participant feedback, and key performance indicators to inform future programming decisions
Assist with invoice processing, budget tracking, and administrative reporting related to Academy programming and events
Build and maintain positive relationships with minor baseball associations, facility partners, coaches, volunteers, and key stakeholders across Canada
If qualified, contribute to player evaluation discussions and talent identification initiatives related to the Canadian Futures Showcase
QUALIFICATIONS
Previous baseball or softball experience as a player, coach, instructor, or administrator
Passion for youth sport development and creating positive experiences for participants and families
Post-secondary education in Sport Management, Business, Marketing, Communications, Recreation, or a related field
Strong organizational skills and demonstrated ability to manage multiple projects and competing deadlines.
Experience coordinating events, programs, or community initiatives is considered an asset.
Knowledge of the Toronto Blue Jays, Blue Jays Baseball Academy, Jays Care Foundation, and the Canadian amateur baseball landscape
Strong interpersonal skills with the ability to communicate effectively with participants, parents, instructors, volunteers, staff, and external partners
Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with registration platforms, CRM systems, and social media management tools is considered an asset
Ability to work independently while contributing positively to a collaborative team environment
Strong attention to detail and commitment to delivering high-quality programming
Availability and willingness to work evenings, weekends, holidays, and travel regularly throughout Canada
Valid G Class driver's license
Willingness to obtain First Aid and CPR certification
A police background check and vulnerable sector check will be a requirement upon hire.
Ability to lift and transport equipment weighing up to 50 lbs
Demonstrated ability to throw batting practice and hit fungos