Part Time Osceola Magic Retail Representative

We are recruiting for part-time, game night staff for the Osceola Magic.  Whether you are a college student, a teacher with a flexible schedule, someone looking to re-enter the workforce, or someone just looking for additional income, our part-time, event roles could be perfect for you.

While every position is different, our part-time hiring process is typically a two-step process, sometimes more depending on the nature of the role.  After you apply, your resume will be reviewed by our hiring manager for this particular role.

After interviews have been conducted, candidates whom the hiring manager selected will be contacted by our Talent Acquisition team.  Candidates who are not selected to move forward will also be notified of the hiring decision.

Retail Representatives are responsible for assisting customers at the Osceola Heritage Park on game nights, with all aspects relating to the retail sold throughout the arena.  Candidates must have strong customer service skills and be able to work in a busy, dynamic environment.  Retail Representatives must be able to multi-task, and work well with others.

• Recognize wants and needs of each customer, to ensure a satisfactory shopping experience
• Provide excellent customer service to all patrons on game nights
• Greets, interacts with and thanks customers on a regular basis
• Maintain superior knowledge of entire product line
• Achieve sales, productivity, and incentive goals
• Assist in maintaining the organization and cleanliness of assigned retail area(s)
• Restock key selling items during the game
• Process cash and credit cards for customer transactions utilizing a Point of Sale (POS) system
• Ability to reconcile and appropriately closeout assigned workstation at end of each shift
• Assure protection of company assets while adhering to company loss prevention policies and procedures
• Assist with providing inventory updates as needed
• Ability to assist with retail pop up shops for designated events as needed
• Execute internal requests for merchandise as directed
• All other duties as assigned.

• High school diploma or equivalent required
• Cash handling and credit card transaction experience required
• Point of Sale (POS) experience required
• 1-2 years of retail experience strongly preferred
• Bi-lingual is highly preferred 
• Good verbal skills: energetic and enthusiastic
• Strong teamwork and team synergy skills strongly preferred

Physical Requirements:

• Able to lift up to 50 lbs
• Able to work 5 to 7 hour shifts while standing

If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.