The Jacksonville Jumbo Shrimp (Triple A Affiliate of the Miami Marlins) is searching for a Food & Beverage Manager for their operation. This is a full-time position with a schedule that is impacted by games and scheduled events. This role will require office hours and hands-on management hours of events at Vystar ballpark.
Responsibilities
• Direct and manage the food and beverage operations across concessions, the concourse, party deck, suites, picnic areas, lounge, and warehouse by hiring and training warehouse leads and runners, scheduling warehouse staff according to needs and availability, oversee the receiving of orders with the lead, addressing any discrepancies or shortages with our vendor contacts, ensure overall cleanliness and organization of the warehouse and storage areas.
• Build and manage relationships with food and beverage vendors, including communicating with all necessary representatives to place orders and keep appropriate par levels across the stadium.
• Work directly with the concession stand leads and concourse supervisor as well as the culinary team to address product shortages and needs.
• Hire, train, schedule, and supervise F&B staff, including building event calendars and staff assignments.
• Manage and oversee the overall operation of the concession’s concourse, including overall maintenance and upkeep of equipment and supplies, safety and sanitation standards as per the health department, recipe builds and serving sizes as well as food quality and presentation, and any other functions vital to the success of the operation.
• Take part in the hiring and interviewing process of seasonal food and beverage employees, as well as managing their training and orientation.
• Oversee the daily and monthly inventory procedures including but not limited to organizing inventory paperwork, entering counts and double-checking any discrepancies, and any other need to develop reports.
• Assist with all other aspects of the food and beverage operation.
• Comply with all State and City Licensing Authorities.
• All other duties/responsibilities as assigned.
Physical Requirements
• Ability to stand and walk for extended periods, including throughout entire game days or events.
• Ability to lift and/or move up to 25–40 lbs occasionally (supplies, inventory boxes, equipment).
• Frequent bending, reaching, and climbing stairs while moving through concourse, kitchen, and storage areas.
• Manual dexterity sufficient to operate POS systems, kitchen equipment, and inventory tools.
• Visual and auditory acuity sufficient to monitor staff performance, food safety conditions, and guest service in a fast-paced, high-noise environment.
• Ability to work in varying environmental conditions, including outdoor concourse areas, walk-in coolers/freezers, and kitchen heat.
• Ability to remain alert and effective during long, high-pressure shifts, including nights, weekends, and holidays based on the team's event schedule.
• Ability to move quickly between multiple concession/catering locations throughout the venue during service periods.
Qualifications
• Proven leadership skills, customer service and at least two years of related experience.
• At least one year of experience, preferably in a restaurant or sports team setting.
• Proven success in a food and beverage operation or experience in a restaurant or sports venue setting including but not limited to back or front of house, warehouse/inventory, and
• Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty.
• Sound technical skills and familiarity with POS systems.
• Strong orientation to customer service and ability to work with other staff members in the facility.
• Skilled at managing a team and being both staff and client point-of-contact.
• Results oriented individual with the ability to meet required budgetary goals.
• Excellent organizational, planning, communication and inter-personal skills.
• Ability to undertake and complete multiple tasks and stay organized.
• Computer skills to include Microsoft Suite programs, proficiency in design software such as Canva or Photoshop preferred.
• Regular in person attendance is required and the ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays based on the game and event schedule.
• Attention to detail and service oriented.
• BA/BS Degree in Hospitality, Restaurant, Food Service Management, Sport and Entertainment Management, or related major is preferred.
NOTE: All the essential functions of this position are not necessarily described in this description.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.