Field Operations & Production Systems Associate

The Field Operations & Production Systems Associate plays a critical role in supporting the operational infrastructure of NFL Films’ production, event, and football operations. This position focuses on system oversight, workflow optimization, and cross‑departmental coordination to ensure smooth execution of onboarding, credentialing, hiring, and on‑location operational processes. The role also contributes directly to football operations at games and events, serving as a reliable on‑site operational resource.

This position is ideal for someone who thrives in a fast‑paced, event‑driven environment and brings a systems‑minded approach to operational challenges.

Responsibilities:

• Oversee hiring operations for all remote productions, including freelancers across shoot and football schedules.
• Manage the onboarding workflow to ensure new crew members are set up correctly in payroll and operational systems.
• Collaborate with office managers and departmental leads to strengthen and standardize hiring practices across production and football operations.
• Partner with the Field Operations VP and department managers to maintain, refine, and scale systems that drive efficiency and consistency across production, event, and football operations.
• Serve as a point of contact for troubleshooting system issues and coordinating solutions with internal and external partners.
• Coordinate logistics for football operations, including crewing, travel, scheduling & media return for on‑location crews.
• Provide on‑site operational support at games and events, assisting with logistics, credentialing, crew coordination, and real‑time problem solving.
• Work closely with HR and Security to coordinate background clearances for all on‑location personnel
  Partner with Finance to support the NFL’s freelance payroll company relationship, including system navigation, troubleshooting, and daily operational maintenance.
• Collaborate with Project Management to support timecard workflow accuracy and ensure project assignments are communicated clearly.

Required Qualifications:

• Bachelor’s Degree plus 3-5+ years of experience in operations, production coordination, event operations, or related fields.
• Strong organizational and systems‑thinking mindset.
• Ability to manage multiple workflows with accuracy and urgency.
• Excellent communication and cross‑team coordination skills.
• Comfortable working in fast‑paced, event‑driven environments.
• Proficiency with operational systems, databases, or workflow tools (experience with payroll or credentialing systems a plus).
• Ability to work nights, weekends, and travel as needed for games and events.

Preferred Qualifications:

• Experience supporting production, event operations, or football operations in a fast‑paced, deadline‑driven environment. A post-graduate degree in Operations, Production or Sports related field is a plus.
• Prior experience working with freelance or project‑based workforces, including understanding of crew roles and on‑location production needs.
• Demonstrated ability to improve processes, document workflows, and identify operational inefficiencies.
• Experience coordinating logistics for on‑location crews, including travel, scheduling, or credentialing.
• Strong analytical skills with the ability to interpret data, troubleshoot system issues, and support system development.
• Working knowledge of NFL Films’ operations, game‑day workflows, or sports production environments (preferred but not required).
• Ability to build strong relationships across departments, including Production Management, HR, Security, Finance, and Project Management.
• Proficiency with Microsoft Office Suite; experience with payroll or credentialing platforms is a plus.

Travel:

Approximately 10% of this position will require travel.

Must be able to work flexible hours, including evenings and weekends, based on project and event schedules.

Ability to travel for on-location events or production work as required.

Terms /Expected Hours of Work:

NFL employees are required to work 40 hours per week.  Additional hours may be needed during peak times.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.