The Washington Commanders is seeking a Part-Time/Seasonal Event Day Lead Security Agent at Northwest Stadium. This position is responsible for leading event-day security operations for the 24/7 Security Team, within assigned areas of the stadium, ensuring staff accountability, maintaining a safe and welcoming environment, enforcing security policies and procedures, and providing real-time support to Stadium Security leadership. They will be trained in security and safety for the stadium and surrounding grounds to protect against fire, theft, vandalism, terrorism and illegal activity. This role will be in charge of leading various guard positions, included but not limited to front lobby receptionist, command center operator, and rovers that patrol throughout the stadium and property, as well as other key Event Day posts.
Responsibilities:
- Responsible for maintaining a safe, orderly, and welcoming environment by demonstrating respect, care, and a customer-focused approach when interacting with guests, visitors, employees, contractors, and vendors.
- Monitor points of access in buildings and property to allow entry only to individuals with the correct identification or authorization.
- Assist in monitoring and authorize entrance through the issuance of visitors badge or check of credentials of employees, guests, and others to ensure the safety and security of the facility, via visitor management system.
- Ensure all Stadium Security Personnel are performing their assigned tasks.
- Prepared to take immediate and appropriate action in responding to emergency situations.
- Submit well-written and comprehensive activity logs and reports outlining facts regarding grievances, observations, actions taken and investigative findings, via Incident Management System.
- Advise Manager of Stadium Security of all activities that would be deemed of interest, importance and/or of concern regarding the property or any activity on or around Washington Commanders’ property.
- Monitor multiple digital surveillance cameras .
- Unlock and secure doors/parking lot arm gates before and after events as directed.
- Walk facility and conduct routine inspections and security checks at least twice per shift.
- Be knowledgeable of Northwest security procedures and stay up to date with ongoing training information distributed by management.
- Maintains confidentiality in all oral and written communication, ensuring that privileged information is appropriately transmitted/protected/noted, promptly reporting violations of confidentiality.
- Other related duties as assigned .
Requirements:
- High School graduate or GED equivalent required
- Valid state driver's license required
- Work all Major Events/Games at Northwest Stadium
- Must be proficient with computers and Microsoft Office programs
- Demonstrates proficiency in utilizing required software applications to accurately document incidents, complete reports, and maintain records in a timely manner
- Must be at least 18 years old
- Must be able to Lift/Move equipment of 50lbs.
- Willingness to learn is required
- Possess a professional attitude that is customer service oriented
- Excellent writing, telephone, and verbal communication skills
- Prior Supervisory or team leadership experience preferred
- Strong de-escalation skills and crowd management principles
- Situational Awareness and problem-solving skills
- Maintain a clean and neat appearance during work hours
- Good judgment and detail-oriented
- Able to work in heat/cold and to be on feet for extended periods of time
- Ability to work flexible hours including evenings, weekends, and holidays as needed. This position is designated as an "essential employee" and may be required to stay beyond regular work hours and/or report in from off-duty to assist with minimum staffing coverage
- Experience in Security is highly preferred
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.