CRM Coordinator Jersey City

As the CRM Coordinator, you will manage the Caesars CRM campaigns and drive retention through customized player journeys throughout the customer lifecycle to maximize customer retention.

• Be hands-on in creating, segmenting, and launching remarketing campaigns, primarily emails, in-app & push notifications 

• A/B or multivariant testing on various CRM journeys to establish which is the most effective 

• Ensuring all CRM journeys comply with current best practices in the industry 

• Assist in content communications as necessary  

• At least 2 – 3 years of experience working in an auditing role, in the casino industry or another industry heavily regulated (e.g., depository institutions, investment institutions, the health care industry, etc.) 

• Preferred experience in Gaming Audit and Title 31/Bank Secrecy Act 

• Knowledge of gaming regulations is highly preferred 

• Proficient in Microsoft Word, Excel, Outlook 

• Must be able to obtain and maintain a New Jersey Gaming Control Board registration and any other certification or license, as required by law  

ADDITIONAL REQUIREMENTS

• Detail oriented; high integrity and quality driven 
• Aptitude for problem-solving 
• Capable of coordinating efforts with members of a cross-functional team 
• Strong organizational, written, and oral communication skills 

• You must successfully complete a background screen 

   

The salary range for this position is $45,000 - $50,000 USD, which is dependent on several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays.