Coordinator, Digital Content (Cleveland Charge)

Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The Cleveland Charge and Rock Entertainment Group Franchise Properties are looking for a talented Digital Content Coordinator and editor who can help drive engaging and impactful content through the Cleveland Charge digital and social media channels and maintain a professional appearance to team digital communications. The ideal fit for this role is a creative content mind who is a self-starter, is organized, understands the online culture of the sport and keeps a close eye on the evolving trends of social media and video development. The ideal fit recognizes the important role digital content plays in supporting all areas of our business and aspires to grow as a well-rounded marketer.

This position’s primary duties will be based in Rocket Arena much of the time with additional mobile coverage and will report to the Director, Marketing and Promotions, Franchise Properties. This role will work closely with creative teams and counterparts in digital content such as, graphic design, Rocket Creative Production, Cavaliers social, and Charge basketball communications on an on-going basis.

A focus area for this position will be assisting with content creation as directed by team leads.  Content may include social posts, webpages on clevelandcharge.com, graphics, video, e-mail communications, and game coverage.  This person will work with existing brand guidelines to create content that fits the brand’s voice and aesthetic.  This individual will be relied upon to contribute ideas and best practices relative to the digital space.  This position will populate and maintain a digital content calendar for the Cleveland Charge.  Another focus of this position will be providing general support for the Marketing team and Communications team and lending similar support as directed for Cleveland Charge initiatives.

This person is required to be at all Cleveland Charge home games and work by providing coverage of all road games remotely (no travel required). On game days, this position will be the primary contact for game photographers/videographers and help with media management.

Along with working daily with business operations, this role works directly with Charge basketball operations staff frequently. This person must be able to build positive relationships within these spaces while also maintaining a high level of professionalism.

The Digital Content Coordinator should be proficient with several creative applications that will be key to the role, including but not limited to Adobe Lightroom, Adobe Photoshop, TikTok, Twitter, Facebook, and Instagram.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide social media and PR coverage for Charge home and away games remotely.
• Consistently meets, works with, and develops strong relationships with team members across departments by being engaged and involved with team activities.  Has finger on the pulse of these initiatives and executes through proactive thinking, creativity and innovation.
• Possesses an overall positive attitude while managing multiple projects across different franchises and departments.
• Actively seeks out new and innovative ways to engage with our fans in the digital space.
• Provides new ideas on how to compliment or elevate team initiatives through digital activation across all areas of the Charge business.
• Collaborate consistently with Cavaliers social media team to maintain connectivity with parent team.
• Manage digital marketing efforts through campaign ideation and execution for the season to positively impact single game ticket sales within the given budget.
• Supports the efforts of our Ticket Sales and Corporate Partnerships teams by promoting key initiatives and activation of contractually obligated partnership elements. 
• Actively recaps and communicates the impact of the team’s digital activity, including regular reporting to team leaders.
• Exhibit compelling storytelling through all content and platforms.
• Captures, produces, and edits video and photo content for team social media and digital channels.
• Ensure all content and creative is on-brand, consistent in style, quality, and voice.
• Contribute to digital, marketing, and creative brainstorming sessions.
• Work directly with Charge sales and marketing teams to maintain an updated website including creating, editing, and publishing pages.
• Works with corporate partnerships team to plan, execute, and track contracted partnership activation in the digital space.
• Maintains and builds library of high-quality images for marketing & social use

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in communications, marketing, social media or related field.
• Minimum 1+ year(s) experience managing social accounts for a brand, preferably in sports.
• Must be able to work non-traditional hours including evenings, weekends, and holidays on short notice as required.
• Must be experienced in Adobe Lightroom and Photoshop is a big plus.
• Familiarity with WordPress or other website publishing software is a plus.  
• Strong creative thinking and the ability to plan and propose new ideas.
• Creative and strategic in nature with an understanding of how to turn access into content.
• Desire to seize opportunities and take initiative without needing to be told.
• Must be organized, highly motivated and team oriented.
• Ability to thrive in a fast-paced, deadline-oriented workplace.
• Maturity, professionalism, and a strong work ethic are essential.
• Must provide link to portfolio or relevant work for consideration.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!