Account Executive (January 2027 Class)

Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

Join our dynamic team at the Cleveland Cavaliers as an 'Account Executive', where you'll embark on an exciting journey within our Ticket Sales department. This role serves as your entry point into a flourishing career in the sports industry, offering you the perfect platform to become a future sports industry leader. We're committed to nurturing your growth, equipping you with the expertise to progress into senior-level roles in ticket sales, service and group sales.

We're seeking enthusiastic individuals who bring a robust work ethic, a positive outlook, a hunger for knowledge, a genuine passion for their craft, and natural leadership abilities. This position presents an incredible opportunity to master the art and science of selling while enjoying a host of valuable benefits in a fun, competitive and rewarding culture.

** This is an entry-level, temporary position from January-December 2027, that requires working onsite a minimum of 40+ hours per week in Cleveland, OH.

** This position requires working nights, weekends and occasional Holidays. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Embrace a highly coachable approach to excel in the sales process through comprehensive onboarding and training.
• Proactively make a minimum of 100 phone calls per day.
• Attend each home game with a focus on engaging clients, delivering exceptional customer service at our sales table, and maximizing revenue opportunities.
• Demonstrate the ability to generate self-sourced business leads.
• Drive revenue growth aligned with targets established by our leadership team, encompassing Memberships, Group Tickets, Suites, and Single Premium Ticket Inventory across all REG properties.
• Collaborate seamlessly with The Foundation team, contributing to the collective growth and success of your colleagues.
• Exhibit the core qualities of the Daily 5: a strong work ethic, unwavering passion for your craft, a positive attitude, natural leadership, and a continuous thirst for learning.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree strongly preferred, Associates Degree is required.
• Ideally seeking recent college graduates with an interest in pursuing a sales career path. 
• Experience in the sports and entertainment industry.
• A strong sense of professionalism.
• A burning desire to grow a career in the business of sports sales.
• A competitive spirit and will to be the best.
• An openness to learn.
• A relentless work ethic.
• Self-motivated.

COMPENSATION:

• Base Salary: $30,000 + Overtime Pay + Commission.
• Comprehensive Medical, Dental and Vision benefits for employees and dependents.
• Employer 401K match.
• Complimentary downtown/onsite parking at arena.
• Vacation (PTO) and Holiday pay.
• Cavs, Monsters & Charge home tickets, Cavs team shop discount, and much more!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!