Youth Basketball & Group Experience Specialist (Cleveland Charge)

Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The Cleveland Charge, NBA G League affiliate of the Cleveland Cavaliers, are seeking an outgoing and hardworking Youth Basketball & Group Experience Specialist within the ticket sales team. This role is focused on generating ticket sales revenue through group sales with an emphasis on the areas of youth basketball and youth sports, season ticket membership sales, and partial ticket plans while delivering exceptional customer service. 

The ideal candidate is equal parts salesperson and experience-maker — someone who's energized by prospecting new business and just as energized by seeing it through: helping a youth basketball team take the court pre-game, a choir sing the National Anthem, a Scout troop present the colors, or a group celebrating a birthday take their moment in the high-five tunnel with the team.

This dynamic sales role offers an opportunity to build a career in sports and entertainment sales while contributing to the continued growth of the Cleveland Charge.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Generate new group sales through prospecting, high-volume cold calling, outside appointments, and creative campaigns.
• Maintain and grow revenue driving relationships in the Northeast Ohio youth basketball space.
• Become the face of the Charge within the youth basketball community by attending meetings, events, games, tryouts, coaching opportunities, etc. at local gyms to continue to build the Charge brand and network.
• Create and implement new revenue driving basketball initiatives (i.e. – adult league basketball, girls basketball, etc.).
• Set meetings with key decision makers of community and corporate groups.
• Develop meaningful relationships with current clients for group outing renewals and referral leads.
• Provide a high level of service to all accounts.
• Work all Cleveland Charge home games as well as select outside events.
• Cross-sell and upsell clients into other Charge product lines (e.g., memberships, premium) and other REG properties' product lines as appropriate.
• Meet all activity and sales goals.
• Assist with creative concepts for group sales materials, including brochures, flyers, digital content, and other support materials.
• Maintain an accurate sales pipeline using CRM tools for regular pipeline reviews with leadership.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree required—preferably in Sports Management/Business, Sales, Marketing, or Communication.
• Minimum of 1+ year(s) of experience in sports sales or event sales is preferred.
• Must project professional confidence.
• Being coachable with a positive attitude is a must.
• Must possess excellent communication skills (written and verbal), a high degree of professionalism, competitive energy, relentless work ethic, flexibility to adapt in a fast-paced environment, and the ability to work independently with minimal supervision.
• Must have flexible availability to work nights, weekends, and occasional holidays, with the ability to work all home Charge games.

COMPENSATION:

• Base Salary: $32,500 + Overtime Pay + Commission.
• Comprehensive Medical, Dental and Vision benefits for employees and dependents.
• Employer 401K match.
• Complimentary downtown/onsite parking at arena.
• Vacation (PTO) and Holiday pay.
• Complimentary home tickets (Charge, Cavs, Monsters), team shop discount, and much more!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!