Reporting to the Director of Ticket Sales, the Account Executive of Membership Sales' responsibilities include the planning, organizing, directing, controlling and execution of the company's sales and retention initiatives.
The goals of the position are to achieve optimum ticket sales volume, and ensure the desired sales results, while performing the following duties: The Nationals are a military-friendly organization actively recruiting veterans and spouses.
Essential Duties and Responsibilities:
- Drive new business revenue through the outbound sales of full season, half season, and partial plan NATS Plus Memberships.
- Contact leads for new season ticket memberships, group outings, and premium hospitality offerings, including daily suite rentals.
- Build and maintain relationships with current and prospective clients through proactive outreach, including but not limited to outbound calls, face-to-face appointments, and ballpark tours.
- Participate in sales events and initiatives designed to drive new business and engage prospective clients.
- Consistently meet or exceed daily and weekly outbound activity and touchpoint goals as set forth by the Manager, Ticket Sales.
- Achieve weekly self-prospecting targets with an emphasis in B2B and corporate sales.
- Meet and exceed monthly and annual sales targets as established by the Manager, Ticket Sales.
- Deliver exceptional customer service both over the phone and in person at Nationals Park, ensuring a first-class experience for all fans and partners.
- Represent the Washington Nationals with professionalism, demonstrating strong communication skills and the ability to engage effectively across all levels of the organization.
- Achieve monthly performance benchmarks in activity, productivity, and revenue as defined by Ticket Sales and Service leadership.
- Maintain accurate records of all client interactions, touchpoints, and sales opportunities within the organization’s CRM system to ensure data integrity and follow-up accuracy.
- Nurture and manage an accurate sales pipeline to ensure visibility and accountability throughout the sales process.
- Fulfill assigned game day responsibilities, including client visits, assisting at sales tables, and responding to inbound inquiries.
- Participate in key year-round fan engagement events as assigned by Ticket Sales and Service leadership.
- Represent the Washington Nationals at offsite community and networking events to promote ticket opportunities and enhance brand presence.
- Perform other duties as assigned.
Compensation:
The projected wage rate for this position is $20.67 per hour. This position is also eligible for commission based on the Ticket Sales & Service incentive program. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.
Benefits:
The Nationals offer a competitive and comprehensive benefits package that presently includes:
- Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
- Medical, dental, vision, life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Access to complimentary tickets to Nationals home games
- Free onsite fitness center
Equal Opportunity Employer:
The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.
ExperienceRequired
- • Must have U.S. work authorization.
- • Must successfully clear a background check.
- • Working conditions are normal for an office environment. Work will require occasional weekend and/or evening work.
- • Uphold Core Values: Innovation, Integrity, and Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best guest experience in sports. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.
- • The employee may be required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
- • While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs.
- • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. Employee will be exposed to inclement weather of varying degrees.
- • Proficient in the following software programs: Microsoft Word, Excel, and PowerPoint.
- • This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different fan experiences across Nationals Park.
- • Ability to display high level of integrity, positivity, and be self-accountable in all aspects of the job.
- • Ability to be work well independently and in a team environment.
- • Strong work ethic and passion to build a career in professional sports sales.
- • Strong communication skills as well as very strong interpersonal skills.
- • Attention to detail including excellent time management and organizational skills.
Preferred
- • Sales experience preferred.
EducationRequired
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.