2026 Part-Time Fan Experience Representative

New York Red Bulls

Harrison, NJ, us · MLS · Posted May 12, 2026

$16 /hr

Role snapshot

Engage with fans, provide customer service, assist with in-match promotions, and support various departments on match days.

Department
Guest Experience & Security
Seniority
Entry level
Type
Part-Time
Work mode
On-Site
Education
High School

What this job requires

  • Must have high school diploma
  • Must display excellent customer service and communication skills
  • Must possess traits to be high energy and proactive when interacting with fans
  • Ability to work evenings, weekends and holidays is required

Nice to have

  • +Previous customer service experience
  • +Bi-lingual
  • +Knowledge of Red Bull New York and Major League Soccer

One of 304 open Guest Experience & Security roles on SportsCareers right now, 188 of them part-time like this one. 132 of the 304 list pay; this one does.

Job description

Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium

Provide a high level of customer service, having experience in problem-solving and effectively communicating with fans

Being pro-active and having high energy when interacting with fans

Represent the Red Bulls organization on match and/or event days

Create a fun experience through positive fan interactions

Assist various departments upon request on match/event days

Assist with in-match promotions/experiences for the Sales/Service departments as well as Red Member events and Sales events/initiatives

Must have high school diploma

Previous customer service experience is a plus

Must display excellent customer service and communication skills

Must possess traits to be high energy and proactive when interacting with fans

Must have strong initiative and work ethic and be able to function without supervision

Must have the capability of communicating positively with guests to establish their needs efficiently and courteously

Ability to work evenings, weekends and holidays is required

Bi-lingual is a plus

Knowledge of Red Bull New York and Major League Soccer is a plus

Because of the cyclical nature of the entertainment industry, your assigned hours may vary to reflect our needs (includes nights and weekends).

The hourly rate for this position is $16/ hour. The hourly rate is subject to change and may be modified.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

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Posted by New York Red Bulls. SportsCareers is a job board, not the employer. Applying takes you to their official careers page.

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