Description:
- The Program Administration & Operations Intern will support the Nashville SC Youth Soccer Department in the planning, coordination, and execution of youth soccer programming across Middle Tennessee.
- This position will provide hands-on experience in professional sports administration, with a focus on youth development programs, event operations, participant management, and customer service.
- The intern will work directly with the Director of Youth Soccer to support Regional Training Centers (RTC), seasonal camps, clinics, and other youth soccer initiatives. Responsibilities will include administrative support, maintaining participant information through PlayMetrics, communicating with families, and assisting with on-site program operations.
- The ideal candidate will be organized, dependable, professional, and comfortable working in both office and field environments.
Duties & Responsibilities:
- Assist with the daily administration and coordination of Nashville SC Youth Soccer programs, including RTC, camps, and clinics.
- Support participant registration, attendance tracking, roster management, and program communications using PlayMetrics.
- Assist with scheduling, facility coordination, and logistical preparation for training sessions, camps, clinics, and RTC matchdays.
- Communicate professionally with participating families, coaches, and internal staff regarding schedules, program updates, and general inquiries.
- Maintain accurate participant records, registration information, and administrative documentation.
- Support the preparation and distribution of program information, including welcome emails, reminders, schedules, and operational updates.
- Assist with on-site program operations, including player check-in, attendance, equipment preparation, and general event coordination.
- Travel to program locations throughout Middle Tennessee as needed.
- Assist with collecting participant feedback and preparing program reports.
- Support additional youth soccer projects and administrative responsibilities assigned by the Director of Youth Soccer.
Skills Required:
Technical and Computer Skills:
- Proficiency in Microsoft Office, including Excel, Word, Outlook, and Teams.
- Ability to learn and operate PlayMetrics for participant registration, roster management, scheduling, and communication.
- Comfortable working with spreadsheets, databases, and digital registration platforms.
- Strong written communication skills, particularly for professional emails and parent communications.
Functional and Soft Skills:
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Professional and confident communication skills.
- Dependable, punctual, and able to manage multiple responsibilities.
- Ability to work independently and collaboratively.
- Strong customer service skills when interacting with families, coaches, and staff.
- Willingness to learn, take initiative, and adapt to changing schedules.
- Ability to handle confidential participant and family information professionally.
- Comfortable working in a fast-paced sports environment.
Requirements:
- Interest in sports administration, youth soccer, or professional sports operations.
- Strong organizational, communication, and interpersonal skills.
- Basic proficiency in Microsoft Office applications.
- Valid driver's license and reliable transportation, with the ability to travel to various Nashville SC Youth Soccer program locations throughout Middle Tennessee.
- Availability to work occasional evenings and weekends based on program schedules.
- Ability to work in both administrative and outdoor sports environments.
- Must meet applicable Nashville SC requirements for working with youth participants, including background screening and SafeSport training where required.
- Previous experience in youth sports, coaching, event operations, or sports administration is preferred but not required.
Please note: This is an unpaid internship for college credit only. To be eligible, candidates must be enrolled at an accredited academic institution and receiving college credit for their participation in the internship.
NO PHONE CALLS OR EMAILS, PLEASE. Thanks for your interest!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.