At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together. We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves.
What you’ll be doing
The Tennessee Titans are seeking a friendly, service-oriented individual to join the Client Services & Hospitality Team at the Tennessee Titans New Nissan Stadium Sales Center, Titans House. As a member of our team, you will help create a welcoming first impression and ultimately a memorable experience for all guests visiting Titans House. Ideal candidates will be personable, engaging and organized.
Key Responsibilities
- Oversee Titans House main point of entry, the foyer, welcoming all guests with a smile and friendly demeanor
- Execute administrative tasks such as coat checks and offering refreshments
- Communicate appointment arrivals and other messages to Titans House Sales Consultants
- Engage in warm conversation with guests, sharing excitement in the Titans House sales experience
- Maintain a friendly, personable disposition, ensuring a pleasant atmosphere
- Receive deliveries and direct other visitors as needed
- Maintain a clean and tidy workspace at all times
- Follow Titans House uniform policy, while also maintaining a professional and cohesive appearance at all times
- Perform various clerical tasks as needed (sorting, restocking, etc.)
- Communicate and escalate any maintenance, cleaning, operational needs
- Other duties as assigned by Premium Services Manager
What you’ll bring
Required Qualifications:
- Previous experience in customer services, front desk and/or hospitality industry
- Proficient computer skills and experience with Microsoft Office Suite
- Organized and detailed oriented
- Strong verbal and written communication skills
Preferred Qualifications:
- Bachelor's degree
- Excellent customer service skills
- Ability to project a professional and knowledgeable demeanor
Physical Requirements and Working Conditions:
- Work Environment: Office / Front desk
- Physical Requirements: Ability to sit or stand for extended periods of time; lift up to 15 lbs.
- Schedule: Flexible schedule and weekend availability, up to 29 hours per week
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Posted by Tennessee Titans. SportsCareers is a job board, not the employer. Applying takes you to their official careers page.