Ticket Operations and Analytics Intern Spring 2027

The Worcester Railers HC of the ECHL is looking for a Ticket Operations and Analytics Intern for an UNPAID/CREDIT ONLY role in the Spring of the 2026-2027 Academic Year. Candidates must be current college students and must be able to dedicate 6 to 12 hours per week to the internship. Strong verbal skills are essential, as is the ability to work well in a dynamic, small-office environment. The successful candidate should be dependable, able to handle multiple tasks, and work long hours (evenings, weekends & holidays included).

Internship opportunities may include assisting with other departments in the organization such as: Marketing, Ticket Sales, Corporate Partnerships, Public/Community Relations, and Digital Media for the club.

Ticket Sales Description:

·        Interns will be required to come into our office located at 105 Commercial Street at Door 22 in Worcester.

·        Interns will report to Sr. Manager of Business Strategy.

·        Interns will work office hours during the week and may also gain experience in corporate fulfillment, digital media, Public & Community Relations, ticket sales, marketing, and more.

·        Interns will be required to attend community events as needed.

·        Ticket Sales Intern will gain experience in:

·        Salesforce CRM & Ticketmaster Archtics operations

·        Real Time data reporting and analytics

·        Phone communication

·        Fulfillment of game day ticket sales experiences 

·        Pursuit of Sport Management, Marketing, and/or business degree preferred.

·        Computer proficient in Microsoft Word and PowerPoint. Strong proficiency in Excel is encouraged

·        Ability to multi-task and handle a variety of projects.

·        Basic customer service stills.

·        Basic understanding in Tableau encouraged

·        Basic knowledge of ice hockey encouraged but not required.

·        Must receive college credit.

·        Available to work a minimum of 6+ hours per week, including nights and weekends.

·        Must have reliable transportation and live in the Worcester or surrounding areas.

·        Must be able to receive credit towards major via class requirement or hours.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.