Partnership Activation - Global Partnerships Activation Account Coordinator

Job Summary: 

The Partnership Activation Coordinator supports the execution and fulfillment of assigned Global Partnerships agreements across Spurs Sports & Entertainment properties. This role is responsible for the day-to-day management, implementation, tracking, and reporting of sponsorship assets to ensure contractual compliance and exceptional partner service.

The Coordinator works cross-functionally with internal departments to execute multi-platform partnership elements, support account management efforts, and deliver accurate reporting and recap materials. This position requires strong organizational skills, attention to detail, and the ability to manage multiple accounts in a fast-paced sports and entertainment environment.

This role supports the organization’s mission, vision, and values by demonstrating excellence, collaboration, accountability, and innovation.

Duties/Responsibilities (Essential Duties are noted with an (E) at the end of the duty)

• Manage day-to-day fulfillment and activation of assigned partnership accounts, ensuring all contractual elements are executed accurately and on time. (E)
• Maintain ongoing communication within the Global Partnerships team to ensure alignment and compliance with sponsor contractual obligations. (E)
• Support the development of sponsorship materials including proposals, renewal presentations, mid-season and year-end recaps, meeting agendas, and supplemental reporting documents. (E)
• Accurately track, input, and maintain account information within CRM systems, including contract details, inventory usage, billing status, contact records, and fulfillment reporting. (E)
• Coordinate internally with Marketing, Creative, Operations, Ticketing, Finance, and other departments to facilitate partner approvals, asset execution, and program alignment. (E)
• Assist with onboarding new partners and executing integrated, multi-platform sponsorship programs, including in-arena and on-site activations as needed. (E)
• Monitor timelines, deadlines, and deliverables to ensure seamless activation and reporting cycles. (E)
• Provide general account support to Account Managers and Partnership leadership as assigned.
• Perform other duties as assigned.

Job Specific Competencies (Knowledge, Skills and Attributes)

Peer Relationships, Customer Focus, Time Management

Core Competencies

Critical Thinking & Adaptability

• Demonstrates coachability.
• Able to receive & interpret information to come to reasonable conclusions.
• Motivated to try new things and learning new skills.
• Organized with attention to details.
• Able to execute independently and make decisions in a timely manner.
• Can pivot easily based on what the situation requires.

Teamwork & Collaboration

• Team player/good teammate. Actions and contributions help the team succeed.
• Able to represent own interests/work while being fair to others and their areas.
• Partners effectively with others to get work done.
• Takes responsibility and is accountable for individual work.
• Able to adapt to different personalities and working dynamics.
• Establishes and maintains healthy work relationships, effectively gains trust and respect.

Self Awareness & Inclusion 

• Awareness and understanding of one’s behaviors, beliefs and personality.
• Respects teammates and their contributions.
• Reflects on impact to others and feedback received.
• Learns from mistakes and improves.
• Able to interact with teammates productively.
• Open to change and diverse perspectives.

Communication

• Able to give and receive feedback effectively.
• Delivers information and verifies for understanding.
• Articulates messages in a way that is broadly understandable.
• Maintains open lines of communication.
• Sets and shares goals that structure one’s efforts and focus on team’s objective.
• Seeks help or clarification when necessary, including additional information or resources.

Qualifications

• Bachelor’s degree or commensurate experience in high-volume customer service, sponsorship activation, marketing, or related role.
• Strong organizational skills with the ability to manage multiple accounts, deadlines, and priorities simultaneously.
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently while contributing effectively within a team environment.
• Strong customer service orientation with a commitment to delivering high-quality partner experiences.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Experience working within CRM systems preferred.
• Working knowledge of Adobe Photoshop or similar design software preferred.
• Ability to work a hybrid schedule, with approximately 80% of responsibilities performed onsite and 20% remote.

Physical Requirements

While performing the duties of this role, the employee is regularly required to communicate effectively, remain stationary for extended periods, and operate standard office equipment.

The employee must be able to

• Lift and carry materials and activation equipment weighing up to 30 pounds as needed.
• Move throughout arena, office, and event environments during games, partner activations, and special events.
• Work in moderate to loud environments consistent with live sports and entertainment settings.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.