The Merchandise Intern will report directly to the Merchandise Manager and play a key role in the day-to-day execution of the Team Store. This position is highly operational, with a primary focus on inventory replenishment, restocking, and e-commerce fulfillment/customer service.
· Restock and maintain the sales floor throughout the day to ensure product is always available and presented correctly.
· Monitor inventory levels and proactively replenish product from backstock
· Manage customer service for online orders, including responding to inquiries, resolving issues, and ensuring a positive customer experience.
· Assist in product design and purchasing for the Team Store.
· Keep the stockroom and sales floor clean, organized, and operational.
· Hire and staff game-day employees.
· Assist in supervision of the day-to-day operation of the Team Store.
· Compile daily and weekly reports to identify sales trends.
· Participate in virtual merchandising projects, store layouts, and promotional displays.
· Keep up with current retail trends across the industry.
· Be able to handle a fast-paced, dynamic work environment.
· Maintain ballpark standards and cleanliness.
· Mascot appearances
· Pull Tarp
· Other duties as assigned.
The applicant should be a self-motivator who enjoys retail and creating memorable guest experiences; possesses good analytical, interpersonal, and customer service skills; ability to work effectively with attention to detail in a high-volume sales environment; ability to communicate clearly and resolve guest conflicts; goal oriented; quick learner; proficient in Microsoft Office. Able to lift up to fifty (50) pounds and work long hours. Retail or e-commerce experience preferred, but not required.
The Merchandise Assistant will support marketing and promotional projects around the ballpark and in the community. Along with attending community events you will at times be required to be the team mascot. The candidate will be required to be knowledgeable about the happenings of the Lookouts’ season and well versed in Chattanooga Lookouts’ history.
Salary: $1,200 a month
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.