Manager, Indirect Tax

The Role

The Indirect Tax Manager manages day-to-day indirect tax operations within the Tax department, with responsibility for compliance, tax accounting and reserves, audit defense, and process and technology improvement. This person is responsible for sales and use tax, property tax, commercial rent tax, business licenses, and VAT/GST for multiple legal entities. The role manages a team of four: two senior accountants and two staff accountants. The role combines hands-on preparation and review work with team leadership and reports to the Tax Director of Indirect Taxes. This is an in-person role based in our Jacksonville, FL office four days per week.

What You'll Do

Indirect Tax Compliance

• Prepare, review and file various reports for state and local reporting as well as other areas of tax compliance (monthly, quarterly, annually), including sales and use tax, property tax, commercial rent tax, business licenses, and VAT/GST, while continuously and proactively pursuing compliance and data management process improvements

• Maintain the compliance/tax calendar for preparation, processing, and filing of sales and use tax permits and required filings, to ensure registration and reporting obligations are met on time

• Maintain current knowledge of tax laws, updates, and revisions, and present changes to management or inform management of issues affecting the company

• Review system transactional data to ascertain the proper tax treatment, investigate discrepancies, research corresponding tax law, prepare numerical analyses, and make adjustments to the accruals and return data files accordingly; seek to prevent issues from continuing in the future

• Review proposals for tax implications and recommend actions that meet business plans while managing tax liability

• Research product taxability by jurisdiction and summarize findings

• Maintain multiple spreadsheets required for documentation

• Answer inquiries from tax authorities, vendors, and customers and respond as needed; complete required records and reports and maintain files

Tax Accounting and Reserves

• Assess, record, and maintain contingency reserves for indirect tax exposures under ASC 450, with supporting documentation

• Perform general ledger account analysis and reconciliations of key accounts as assigned

• Participate in the monthly general ledger closing process and assist with month end close and various other assigned duties within Accounting as needed

• Complete accounting functions in accordance with established policies and procedures

• Research, track, and resolve accounting problems and discrepancies

Audits and Controversy

• Manage indirect tax audits, notices, and inquiries from start to resolution

• Prepare information responses, develop audit strategy, and negotiate with taxing authorities

• Lead administrative appeals, voluntary disclosure agreements, and refund claims

• Evaluate settlement options and escalate significant exposures to the Tax Director of Indirect Taxes

Tax Process and Technology

• Drive automation and data-quality improvements in tax data gathering, return preparation, and reporting

• Support tax technology projects, system implementations, and vendor management

Leadership

• Manage and develop a team of four direct reports: two senior accountants and two staff accountants

• Oversee outside advisors and service providers

What We're Looking For

Required

• Bachelor's degree in Accounting

• Working knowledge of multistate sales and use tax

• Demonstrated experience managing state audits and controversy

• Demonstrated experience with process improvement and tax automation

• Strong analytical, research, and communication skills

• Ability to work in the Jacksonville, FL office four days per week

Preferred

• CPA

• CMI (Certified Member of the Institute, Institute for Professionals in Taxation)

• Experience with OneSource, Avalara, and Oracle

• Prior people management experience

Competencies

Technical tax expertise, sound judgment on gray-area positions, process and controls orientation, project management, cross-functional influence, attention to detail, and the ability to translate complex tax issues for non-tax audiences.