Miami Heat
Miami, Florida · NBA · Posted July 21, 2026
Essential Duties & Responsibilities
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
Primarily responsible for ideating, creating, and posting content for Miami HEAT's auxiliary accounts, such as Jr. HEAT, Miami HEAT Dancers, and Miami HEAT Store.
Provide coverage for Miami HEAT community events, Kaseya Center events and Miami HEAT Dancers appearances, as scheduled and directed by the Sr. Social Operations Manager.
Check in regularly with the Sr. Social Operations Manager on coverage priorities, direction, and scheduling.
Monitor daily social media trends, conversation, and engagement around the auxiliary properties, flagging opportunities and referring customer service needs to the appropriate department.
Collaborate with the broader social media team to help ensure content stays in line with brand voice and strategy.
Other duties as assigned by the Sr. Social Operations Manager.
Desired Qualifications
To perform this job successfully, an individual must be able to perform each essential duty above satisfaction. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Significant knowledge of Instagram, X, Facebook, TikTok, and other social media platforms.
Experience capturing and editing content on a cellphone/mobile device.
Extensive knowledge of pop culture, current events, and social media/internet culture.
Social media creativity and swift adaptability to current events.
Strong writing, creative, and analytical skills.
Motivated self-starter with explicit attention to detail and strong organizational, collaboration, relationship-building, and communication skills.
Detail-oriented, well organized, and able to prioritize multiple tasks in a timely and professional manner while taking initiative.
Outstanding communication, teamwork, and relationship-building skills.
Comfortable taking direction from others while also bringing your own creative ideas to the table.
Ability to work nights, weekends, and holidays for event and appearance coverage.
Photography and basic editing skills (e.g., Adobe Photoshop, CapCut) are a plus.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.