Job Purpose: The Inside Sales Representative is responsible for generating revenue through new business ticket sales for the Dallas Wings. This full-time, limited-term position (9-12 months) provides immersive sales training focused on season tickets, partial plans, group tickets, and premium experiences while preparing future leaders for careers in professional sports.
Primary Duties / Responsibilities:
- Generate revenue through cold calling, prospecting, networking, appointments, presentations and full-menu ticket sales. *
- Sell season tickets, partial plans, group tickets and premium hospitality offerings. *
- Attend grassroots marketing, community and networking events to build lead pipelines. *
- Build and maintain relationships with prospective and current clients through calls, meetings, arena tours and ongoing communication. *
- Maintain an accurate sales pipeline and CRM database with detailed records of all touchpoints and opportunities. *
- Meet or exceed daily, weekly, monthly and annual activity and sales goals, including 80+ outbound calls per day. *
- Identify, qualify and close new business opportunities through phone, virtual and in-person meetings at American Airlines Center. *
- Provide exceptional customer service and represent the Dallas Wings with professionalism at all times. *
- Participate in sales training, team huddles and development programs. *
- Develop relationships with local businesses, civic organizations and community partners. *
Performance Expectations
- 80+ outbound calls per day. *
- Consistently achieve daily and weekly touchpoint goals. *
- Set and conduct phone, virtual and in-person appointments.
- Meet or exceed monthly and annual revenue goals. *
- Maintain a healthy and accurate sales pipeline. *
- Perform other duties as assigned.
Game Day Duties/Responsibilities:
- Provide customer service to clients, members and fans.
- Work sales and service tables to support ticket sales initiatives.
- Generate new prospects through face-to-face interactions.
- Entertain current and prospective clients at games and events.
- Support inbound sales inquiries and lead generation activities.
- Prolonged standing, walking, and extended work hours.
- Must be available to attend all home games for Dallas Wings, as well as attend most community events. Games & events may take place on nights, weekends, and/or holidays.
Reporting Relationships:
This position reports to: Manager of Inside Sales
Do Other Positions Report to This Position? _X_No _ Yes
If so, what titles report to this position and how many of each?
Job Requirements:
- Formal Education: Bachelor's degree from a four-year college or university, and/or equivalent combination of education and experience
- Relevant Work Experience:
- 1+ years of sports sales experience and/or relevant experience required
- Sports experience preferred
- Work Location & Hours: Work is performed in the community, office and/or at one of the arenas as determined necessary by the Company. Must be available to attend all home games for Dallas Wings, as well as attend company events. Games & events may take place on nights, weekends, and/or holidays.
Ideal Candidate Attributes/Competencies:
- Strong communication and relationship-building skills.
- Self-motivated with a competitive drive to achieve results.
- Ability to manage multiple priorities in a fast-paced environment.
- Commitment to outstanding customer service.
- Interest in pursuing a career in sports sales and business development.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at a time.
- Prolonged periods of standing and walking
- Hearing, seeing, reading, writing, concentration, comprehension, and talking with clear speech.
- Planning, organizing, interpreting data, making decisions, problem-solving, and composure under deadlines/stress.
*Indicates essential functions of job
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.