Front of House Assistant

Position: Front of House Assistant – Full Time/Non-Exempt

Department: Nutrition Services

Reports to: Executive Team Chef

Location: Arizona Cardinals (Tempe, AZ) NOTE: Starting 2028, this role will be based at the new Arizona Cardinals Training Facility in north Phoenix, AZ.

Format: In-person 

Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of a student or employment Visas (including, but not limited to F-1, M-1, J-1, H-1B, OPT and/or CPT programs, etc.). 

Cardinals Organizational Summary:   

The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home.

As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League.  Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community.

If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what’s happening here. 

Job Summary:

As a member of the Arizona Cardinals Nutrition Services Department, the Front of House Assistant is responsible for assisting with the overall meal service operation of team and corporate meals during all phases of the year. The Front of House Assistant will handle the front-line operations under the direction of the Sr. Manager, Performance Nutrition and Culinary Assistant.

Primary Job Duties:

The Front of House Assistant will have the daily responsibilities including, without limitation, to the following:

• Regularly stocks disposables, grab-n-go snacks, packaged/dry goods, condiments, NA beverages, Gatorade, condiments, dry goods, packaged goods, and fueling station ingredients.
• Communicate ordering needs to Back of House and Front of House; track inventory for items listed above.
• Assists in the preparation of grab-n-go fruit and action station, and other items, as needed.
• Communicates with back of house on productions needs and excess/leftovers.
• Responsible for set-up, flow and breakdown of services and action station (omelet, pasta, etc.) within shift, communicates station prep PARS with Back of House.
• Follow procedures for serving food, as well as rotating and storing food within coolers, freezers, dry storage, etc. utilizing a FIFO-approach (including labeling, dating, rotating, and screening products to meet food safety and organizational standards).
• Provides relevant feedback from personnel for menu planning to managers.
• Adhere to guidelines for discarding or returning products that do not meet organizational standards.
• Participate in off-season field trips, culinary workshops, nutrition education series and deep cleaning/organizing projects independently.
• Maintain an A grade level cleanliness of the meal room and equipment.
• Report equipment malfunctions, food safety concerns or violations to superiors.
• Participate in the execution of training camp meal service at off-site locations.
• Assist Back of House with receiving deliveries of performance products.
• Other duties as assigned.

Qualifications/Requirements

• Education: High school diploma or GED; or equivalent
• Experience: Food service background required; or equivalent
• Experience: Experience in hospitality environment preferred with knowledge in food service operations
• Current Food Handler Card from ServSafe (or ability to obtain upon hire)
• Experience and ability to contribute to a healthy team environment within an organization united toward the common goals of championship-level performance
• Effective communication with all individuals across the organization
• Ability to effectively work independently and collaboratively in a fast-paced environment with multiple competing priorities and meet required deadlines
• Maintains the highest level of confidentiality and sensitivity around profession athletes in their work environment
• Must be able to stand and exert well-paced mobility for periods of up to eight (8) hours in length
• Ability to lift up to 50 pounds on a regular basis
• Strong organizational skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to maintain professionalism, confidentiality, and a positive attitude.
• Demonstrates professionalism, proper hygiene, and uniform standards.
• Goal-oriented and high energy; demonstrate a growth mindset and learning attitude.
• Flexibility to work early in the morning, evenings, weekends, and holidays and travel for Training Camp or other football operations as needed.
• Must successfully complete pre-employment screening, including a background check.

Cardinals Benefits/Perks Summary:

The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle.

Benefits and Perks include, but are not limited to:

• Health, Dental, and Vision Insurance options; effective the first day of hire
• 401 (k) retirement option with employer match contribution
• Paid Time Off Accruals (including sick time accruals)
• Paid Time Off for most Federal holidays
• Time off for Maternity, Paternity, Military, and Bereavement
• MDLIVE: 24/7 medical support
• Flexible Spending Accounts (FSA) & Health Care Saving Account options
• Discounts on Cardinals gear & paraphernalia
• Tuition reimbursement & Professional Growth opportunities
• Daily free lunch
• Complimentary season tickets
• Subsidized gym memberships

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.