Job Summary:
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.
Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.
We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.
We are seeking an experienced and motivated Data Quality Analyst to join our team. In this role, you will support all facets of commission administration, reporting, and reconciliation for Ticket Sales and Partnerships, while playing a key role in data quality initiatives within Strategy & Analytics as well as broader department initiatives.
Your Role on the Team
- Oversee the end-to-end commissions process for Ticket Sales and Partnerships across all properties.
- Build and maintain reporting that validates sales and commission data against Ticketmaster Archtics, Great Plains & CRM.
- Provide daily oversight of sales transactions to ensure each sale is accurately attributed to the appropriate product, event, property, sales representative, commission category, etc.
- Investigate and resolve duplicate transactions, inaccurate sales assignments, commission discrepancies, and other data issues before reports are shared with leadership and submitted to Payroll.
- Maintain accurate records of adjustments and approvals to support internal controls and audit requirements.
- Partner with Ticket Sales, Partnership, Box Office, Finance, P&C, and Payroll to resolve issues and improve reporting processes.
- Reconcile CRM opportunities and agreements in Salesforce against Ticketmaster Archtics & Great Plains to identify discrepancies in data entry.
- Build and maintain Tableau reports that identify, monitor, and track data discrepancies and overall data quality.
- Validate ticketing sales figures against Ticketmaster Archtics to identify and resolve any discrepancies in revenue, tickets sold, inventory, and other key measures.
- Serve as a day-to-day resource for dashboard questions from business leaders, including investigating issues, explaining reporting logic, and making updates when needed.
- Partner with the Partnerships team to maintain accurate deal sheets, assets, inventory, and all related information in Salesforce and all associated reporting.
Your Skills and Experience
- 1+ year of experience in sales operations, ticketing, commission administration, or a related analytical role.
- Strong experience with Archtics, Tableau, and Microsoft Excel.
- Exceptional attention to detail and accuracy when managing large datasets and entering data.
- Strong organizational skills and ability to meet recurring monthly deadlines.
- Analytical and problem-solving skills, with the ability to identify and resolve data discrepancies.
- Strong communication skills and ability to work cross-functionally.
- Experience with sales commissions, ticketing, professional sports, or live entertainment preferred.
- Ability to handle confidential compensation information with discretion.
The Team & Experience
We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans.
From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.
At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:
- Competitive medical, dental, vision, life and disability coverage options
- Paid vacation, sick time, volunteer time and company holidays
- 401(k) plan with Player 15 Group match
- Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
- Team swag throughout the year plus employee discounts at our Team Shop and online store
- Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
- Access to amenities, including:
- Full fitness center with locker rooms and showers
- Indoor/outdoor basketball courts
- Pickleball court
- Golf simulator and putting green
- On-site cafeteria and collaborative gathering spaces
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Questions? Reach out to the Talent Acquisition team at [email protected]