WHO WE ARE
Awarded Major League Soccer’s 16th franchise in 2008, the Philadelphia Union officially took the pitch in 2010 and have been raising expectations ever since. Owned and operated by Union Sports & Entertainment, the Philadelphia Union call Subaru Park home—an 18,500-seat, world-class, soccer-specific stadium set along the Delaware River beneath the Commodore Barry Bridge, just 15 miles from downtown Philadelphia.
On the field, the Union have established themselves as one of Major League Soccer’s most consistent and competitive clubs. The team reached the Lamar Hunt U.S. Open Cup Final three times (2014, 2015, and 2018), made multiple MLS Cup Playoff appearances, and captured the Supporters’ Shield in 2020 and again in 2025, recognizing the club’s excellence and consistency across the regular season. The Union also hosted the Eastern Conference Final in 2021, were crowned Eastern Conference Champions in 2022, and advanced to the MLS Cup Final that same year in one of the most thrilling matches in league history. The club has continued to represent Philadelphia on the international stage through participation in the Scotiabank CONCACAF Champions League.
Off the field, the Philadelphia Union are defined by a culture that is Young, Fearless, and Challenger-driven. We are unafraid to think differently, push boundaries, and pursue excellence in everything we do. We believe success is built through accountability, collaboration, innovation, and a relentless drive to raise the bar.
Our deep connection to Philadelphia is woven into who we are. From the Club’s crest and colors to the thirteen stars and rallying cry, the Union proudly reflect the city’s revolutionary spirit and its legacy as the birthplace of American independence. If you’re ready to challenge the ordinary and help shape the future of soccer in Philadelphia, we invite you to join us.
ABOUT THE ROLE
Union Sports & Entertainment is seeking a motivated, organized, and people-focused professional to join our team as Coordinator, People & Culture. This role supports the full employee lifecycle and plays an important part in creating a positive, inclusive, and engaging workplace. The Coordinator will collaborate with employees and managers across the organization to help deliver a consistent, positive, and meaningful employee experience. This position supports the Philadelphia Union (MLS), Union II (MLS NEXT Pro), Philadelphia Union Academy (MLS NEXT U12–U18), Philadelphia Union Foundation, WSFS Bank Sportsplex, and Subaru Park.
This is an excellent opportunity for an early-career People & Culture professional to gain broad, hands-on HR experience while supporting employees across a dynamic professional sports organization.
RESPONSIBILITIES
Employee Lifecycle
- Support recruitment efforts by posting open positions on career sites and job boards, coordinating interviews, and communicating with candidates and hiring managers.
- Provide timely, professional, and engaging communication to candidates and new hires throughout the recruitment and onboarding processes.
- Coordinate all aspects of full-time new-hire onboarding, including welcome communications, background screenings, new-hire paperwork, Form I-9 verification, new-hire orientation, workstation preparation, and equipment setup.
- Coordinate the onboarding of gameday and event staff, including attending designated games and events to collect and review Form I-9 documentation.
- Enter and maintain employee information in the HRIS, including new hires, employee changes, transfers, and separations, ensuring information is complete, accurate, and processed in a timely manner.
- Coordinate the offboarding process for departing employees, including scheduling exit interviews, preparing required documentation, updating internal systems, and communicating with appropriate departments to facilitate a smooth transition.
- Administer and track new-hire and exit surveys through Lattice, maintaining accurate and confidential records and identifying trends for the People & Culture team.
Employee Experience
- Create and distribute the Union’s monthly employee newsletter, highlighting organizational updates, upcoming events, employee recognition, birthdays, and People & Culture initiatives.
- Partner with the Union’s Employee Resource Groups to support their respective missions, coordinate quarterly meetings, and promote employee participation and engagement.
- Coordinate and administer a robust wellness program that reflects the diverse needs, interests, and backgrounds of various groups of employees.
- Support the People & Culture team in developing and administering an employee recognition program that reinforces a positive, supportive, and inclusive workplace culture.
- Coordinate mandatory employee training programs across the organization, including communicating requirements, tracking participation and completion, maintaining accurate records, and following up with employees and managers as needed.
Employee & People Operations Support
- Serve as a primary point of contact for general employee questions related to People & Culture, providing timely and professional assistance and escalating sensitive or complex matters to the appropriate team member.
- Monitor departmental merchandise inventory by maintaining accurate records, coordinating distribution, and assisting with annual inventory forecasting.
- Coordinate, track, and audit required employee background screenings, state-mandated clearances, and SafeSport certifications for full-time, part-time, and seasonal employees.
- Assist with periodic audits of employee records, Form I-9 documentation, background screenings, state-mandated clearances, and SafeSport certifications to support organizational compliance and recordkeeping requirements.
- Support the administration and coordination of the Union’s internship program, including recruitment, onboarding, programming, communication, and offboarding.
- Build and maintain relationships with local colleges and universities to promote employment and internship opportunities and coordinate informational sessions, career presentations, and campus engagement activities.
- Maintain accurate and confidential employee records and organizational resources, including the HRIS, organizational charts, and employee directories.
- Manage routine departmental administrative responsibilities, including monitoring the People & Culture mailbox, processing employment-verification requests, maintaining workers’ compensation files, and organizing other employment-related documentation.
- Provide day-to-day administrative support to the People & Culture team and perform other related duties as assigned.
ABOUT YOU
- Bachelor’s degree in human resources, psychology, business, or a related field, preferred.
- At least one year of experience in human resources, people operations, or a related administrative role.
- An interest in the sports and entertainment industry and a passion for creating a positive employee experience.
- Ability to work effectively in a fast-paced, collaborative environment while managing sensitive and confidential information with discretion.
- High emotional intelligence and the ability to build trusted relationships with employees and managers across various levels, departments, and locations.
- Strong written and verbal communication skills, with a professional and service-oriented approach.
- Excellent organizational, administrative, and attention-to-detail skills.
- Sound judgment and the ability to prioritize responsibilities, manage competing demands, and meet deadlines with limited supervision.
- Working knowledge of general human resources practices and employment-related recordkeeping requirements preferred.
- Experience with an HRIS, applicant tracking system, or employee engagement platform preferred; experience with Primepoint or Lattice is a plus.
- Ability and willingness to adjust working hours, including working select games, evenings, and weekends, to support game-day staff onboarding, high-volume periods, special events, and other organizational needs.
WHY THE UNION?
At Union Sports & Entertainment, development is in our DNA. From our world-class academy to our front office, we believe in identifying talent early, investing in it fully, and creating real pathways for growth. If you’re driven, coachable, and willing to put in the work, the Union will match your ambition.
You’ll join a competitive, high-energy environment where:
- People get better every day as leaders and teammates
- Winning matters, but how we win matters just as much
- Coaching, feedback, and accountability are part of the culture, not buzzwords
- Soccer passion is real and matchdays mean something here
We celebrate effort, creativity, and results. We challenge each other. We have fun. And we take pride in developing future leaders who go on to make an impact across the sports industry.
We are committed to supporting the health, well-being, and professional success of our employees. Our comprehensive Total Rewards package includes paid time off, multiple medical plan options, dental and vision coverage, flexible spending and health savings accounts, a 401(k) plan with Company match, Company-paid life and disability insurance, paid medical and baby-bonding leave, mental health resources, wellness reimbursements, and employee discounts. Actual compensation will be determined based on factors such as the candidate’s qualifications, skills, relevant experience, internal equity, and prevailing business and market conditions.
Employees may also enjoy complimentary or discounted tickets, match-day meals, access to our on-site fitness center and café, complimentary coffee beverages, Summer Friday hours, and employee engagement events throughout the year. Eligibility for specific benefits may vary based on position and employment status.
Our Commitment to Inclusion
Union Sports & Entertainment is committed to fostering a welcoming and inclusive workplace where every employee and candidate is treated with dignity and respect. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other status protected by applicable law. Not sure you meet every requirement? Championship teams are built on diverse strengths. If you’re passionate about sports and excited about this role, we want to hear from you!