Business Development Specialist (Cleveland Charge)

Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.

JOB SUMMARY:

The Cleveland Charge are the NBA G League affiliate of the Cleveland Cavaliers. Playing out of the historic Public Hall in downtown Cleveland, Ohio, the Charge have experienced exponential ticket sales growth over the last 5 seasons and are now looking for a goal-oriented individual to take that growth to the next level with a concentration on selling full season ticket memberships.

The Business Development Specialist should be a natural at building meaningful connections with our fans with an instinct for closing the deal! This individual must maintain a robust sales pipeline of individual consumers and business decision makers through cold calling and other outbound outreach to set a high number of face-to-face sales meetings on Charge game days and other events on a weekly basis.

The position is required to work all Cleveland Charge home games and select Cleveland Monsters (AHL) and Cleveland Cavaliers home games, including frequent nights and weekends. In addition to season membership revenue targets, the Business Development Specialist will maintain revenue targets for group sales, premium single-game tickets, and other opportunities as assigned.

Confident relationship builders who aren't afraid to ask for the close will love working for the Cleveland Charge and experiencing the best culture in sports business at Rock Entertainment Group.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Meet or exceed annual individual revenue goals.
• Lead by example on the sales floor by way of a relentless work ethic to consistently achieve high performance in outbound prospecting, appointment setting, and deal closing.
• Collaborate with sales leadership to develop innovative sales strategies that align with organizational goals.
• Emphasis on selling premium floor seating full season and half season packages to consumers and businesses.
• Emphasis on selling premium floor seating group opportunities to corporate prospects.
• Prospect new business clients daily (B2B).
• Maintain and grow relationships with existing clients by identifying cross-sell and upsell opportunities.
• Maintain an accurate sales pipeline using CRM tools for regular pipeline reviews with leadership.

REQUIRED QUALIFICATIONS:

• Bachelor's Degree required—preferably in Sports Management/Business, Sales, Marketing, or Communication.
• Minimum 1+ year(s) experience in sports sales or event sales is preferred.
• Must project professional confidence.
• Being coachable with a positive attitude is a must.
• Must possess excellent communication skills (written and verbal), a high degree of professionalism, competitive energy, relentless work ethic, flexibility to adapt in a fast-paced environment, and the ability to work independently with minimal supervision.

COMPENSATION:

• Base Salary: $32,500 + Overtime Pay + Commission.
• Comprehensive Medical, Dental and Vision benefits for employees and dependents.
• Employer 401K match.
• Complimentary downtown/onsite parking at arena.
• Vacation (PTO) and Holiday pay.
• Complimentary home tickets (Charge, Cavs, Monsters), team shop discount, and much more!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!