D.C. United is seeking a motivated and detail-oriented Audio/Visual & IT Support Intern for the Spring 2027 semester. This position offers hands-on experience supporting enterprise IT infrastructure, stadium technology, and live-event operations at Audi Field.
Working directly with the IT and Audio/Visual Manager, the intern will actively participate in troubleshooting, maintaining, and supporting technology systems across the organization. The position provides practical exposure to Microsoft 365, Cisco networking, Windows desktop support, audiovisual systems, and stadium surveillance infrastructure.
A key focus of this internship is developing real-world technical troubleshooting and problem-solving skills while supporting both daily business operations and live sporting events.
Key Responsibilities
Stadium Audio/Visual & Match-Day Operations
- Participate in live match-day technology troubleshooting, identifying and resolving technical issues alongside the IT and AV Manager.
- Monitor concourse, concession, and stadium displays to ensure systems are operational and displaying the correct content.
- Assist with IPTV systems, audiovisual equipment, and pre-event technology inspections and testing.
- Support stadium technology maintenance, including television replacements, equipment installations, and coordination with technology vendors.
IT Helpdesk & Desktop Support
- Provide Tier 1 technical support for Windows computers, software, peripherals, and network connectivity issues.
- Assist with computer imaging, configuration, deployment, and troubleshooting.
- Support Kyocera multifunction printers throughout the office and stadium.
- Maintain IT equipment inventory, asset records, and technical documentation.
Microsoft 365 & Enterprise Systems
- Assist with Microsoft 365 and Exchange Online administration, including distribution lists, employee directory information, and user accounts.
- Support user access management and troubleshoot Microsoft 365 application and account issues under supervision.
Networking & Stadium Infrastructure
- Gain hands-on experience with Cisco networking, including network monitoring, connectivity troubleshooting, and basic management.
- Assist with troubleshooting and maintaining stadium surveillance systems and connected infrastructure.
- Support technology upgrades, hardware replacements, and preventative maintenance across stadium systems.
Qualifications & Requirements
- Currently enrolled in a college or university program and eligible to receive academic credit.
- Available 15–20 hours per week from February through May 2027, including scheduled evening and weekend matches.
- Basic knowledge of Windows, Microsoft Office, and computer hardware.
- Strong communication, organizational, and problem-solving skills with a willingness to learn.
- Interest in IT infrastructure, networking, audiovisual systems, or related technologies.
- Ability to stand and walk for extended periods and lift 15–25 pounds, with or without reasonable accommodation.
- Successful completion of a background check, consistent with applicable law.
Preferred: Pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field. Previous exposure to Microsoft 365, Cisco networking, technical support, or audiovisual systems is a plus.
Schedule & Compensation
This is an unpaid, college-credit-eligible internship following a hybrid schedule. On-site work at Audi Field is required on Tuesdays during business hours and for scheduled matches and events, including evenings and weekends. Remaining scheduled hours may be completed remotely based on operational needs.
What You'll Gain
- Hands-on experience troubleshooting enterprise IT and stadium technology in a professional sports environment.
- Practical exposure to Microsoft 365, Cisco networking, Windows desktop support, IPTV, and surveillance systems.
- Experience supporting live-event technology operations where timely troubleshooting and problem-solving are essential.
- Direct mentorship from the IT and Audio/Visual Manager, developing technical skills applicable to careers in IT infrastructure, networking, and venue technology.
Equal Employment Opportunity
D.C. United is an equal opportunity and affirmative action employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other status protected by applicable federal, state, or local law.
Employment decisions are based on individual qualifications, skills, knowledge, abilities, job performance, and legitimate business needs.