Assistant Manager, Emergency Services

Assistant Security Manager, Emergency Services: $27.00 - $29.00 per hour

Position Summary: The Assistant Security Manager, Emergency Services, works closely with the Director of Security and helps develop, implement, and maintain comprehensive disaster, safety, and security plans for our large-scale campus. They work closely with the Senior Manager of Event Security to ensure seamless Emergency Management (EM) preparedness for event operations.  This position ensures the effective implementation of EM protocols and serves as a key liaison with law enforcement, fire departments, and venue security to maintain a safe, secure, and welcoming environment across our campus.

Position Requirements:

Formal Education & Certification:

• Bachelor's degree in Emergency Management, Criminal Justice, Homeland Security, or a related field required; equivalent certifications and experience may be considered.

• National Incident Management System (NIMS) certified with experience applying standardized response and coordination practices.
• Must be able to pass an Initial and Annual Background and Motor Vehicle Records check. 

• CPR, First Aid, and De-escalation Certification required, or willing to be trained within 120 days of hire. 

Knowledge & Experience:

• Experience with EM protocols, exercises, and crowd control.
• One to three years of experience in an emergency management-related field, and preferably experience in a uniformed contract security company, military, or law enforcement.
• Knowledge of commonly used security processes and procedures.

• Proven leadership experience leading teams, influencing stakeholders, and delivering results.

Personal Attributes:

• Strong interpersonal and communication skills. 
• Strong problem-solving skills, including the ability to analyze current situations and implement recommended solutions in a fast-paced, high-pressure environment. 
• Ability to communicate effectively with guests and other department personnel and management. 
• Ability to manage, coach, and effectively supervise others. 
• Solid ability to work well under pressure. 
• Exhibits sound and accurate judgment. 

Work Conditions:

• This position works irregular hours, including nights, weekends, and holidays, based on events.  
• Lifting requirements include being able to lift a minimum of 20 pounds and occasionally up to 50 pounds.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc., for the entirety of the shift.
• Able to walk up and down steps.
• Benefits offered including Medical, Dental, Vision, Retirement, and a robust PTO policy.

ADA/EEO Statement:

Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.

We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.