Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high‑performance environment of the Cavs, Cleveland WNBA, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.
JOB SUMMARY:
The '2026-27 Seasonal Assistant, Retail Marketing' supports Cavs, Monsters, Charge, and WNBA CLE by assisting with marketing, retail promotions, content creation, and day-to-day marketing operations. This role is ideal for an aspiring marketing professional who is detail-oriented, collaborative, and excited to contribute to fan-focused retail initiatives across multiple brands and locations.
*** This is a temporary position from September 2026 - June 2027, that will work onsite approx. 40 hours per week.
*** Local candidates strongly preferred. There is not relocation assistance or temporary housing provided for non-local candidates.
PAY RATE: $15.00/HR START DATE: Sept. 21st
ESSENTIAL DUTIES & RESPONSIBILITIES:
Retail Promotions & Offsite Activations:
- Assist the Retail Marketing Director in ideating and coordinating retail promotions and activations for Center Court at Rocket Arena and Pinecrest
- Support execution of in-store promotional initiatives, including Item of the Game, price point features, and theme-driven displays
- Distribute finished signage to appropriate internal teams and Team Shop Locations
Content Generation & Influencer Support:
- Assist with retail photo and video shoots, including merchandise organization, onsite setup, and breakdown of sets
- Capture evergreen and event-based content at Center Court at Pinecrest, Center Court at Rocket Arena, and retail/photo shoots for use across marketing channels
- Support influencer marketing by assisting with boxing, seeding, and shipping product to influencers in coordination with the Senior Coordinator of Marketing Operations
Email and Social Media Support:
- Build Cavs, Monsters, Charge, and WNBA Team Shop newsletters within Stensul based on content provided by Retail Marketing Director
- Write creative, eye-catching subject lines, preheaders, and short-form newsletter copy that support key retail stories and promotions
- Request UTM links from Ecommerce team and help track newsletter performance as needed
- Ideate ways to grow and segment Team Shop email audiences in partnership with Retail Marketing Director
- Support Team Shop social media channels by managing and monitoring Monsters Team Shop handles, and coordinating content for retail focused social posts and sweepstakes
- Request social sweepstakes rules, coordinate prize fulfillment, and ship prizes as needed
- Reliable transportation to Downtown Cleveland, Off-site Warehouse and Pinecrest locations.
Retail Data & Ecommerce Support:
- Partner with the Manager of Business Intelligence to support retail promotions calendar evaluation, maintenance, and migration
- Compile data and distribute monthly retail marketing reports that recap key promotions, performance, and fan behavior insights in collaboration with Senior Coordinator of Marketing Operations and Manager of Business Intelligence
- Work with the Ecommerce Coordinator to identify ecommerce swag thresholds, gifting needs, and product mix to enhance fan experience
- Recommend innovative swag and gifting items and capture content that supports ecommerce marketing of those efforts
Authentication & General Operations:
- Shadow the Coordinator of Retail Marketing and Manager of Business Intelligence for any summer events or inventory building for upcoming regular season
- Support administrative requests (Sourcing requests, basic documentation prep, meeting recaps, PO submissions, etc.) for retail marketing team
Knowledge, Skills, and Abilities:
- Strong organizational skills with high attention to detail and ability to manage multiple tasks and deadlines in a fast-paced environment
- Interest in retail marketing, content creation, and fan engagement across multiple brands and channels
- Strong written communication skills, especially for short-form copy (email, subject lines, social captions)
- Comfort collaborating with cross-functional teammates
- Some working knowledge of Adobe Photoshop or similar tools, with ability to edit and export PSD templates preferred.
- Ability to work independently, take initiative, and proactively solve problems during activations.
REQUIRED QUALIFICATIONS:
- Bachelor's Degree from a four-year College or University (or currently pursuing a BS Degree) in Marketing, Communications, Business, Fashion Merchandising, or related field.
- Prior internship, campus involvement, or work experience in Marketing, Retail, Events, or Content Creation.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Reliable transportation to Rocket Arena, off-site warehouse, and Pinecrest locations.
- Role requires frequent onsite presence at Rocket Arena, Center Court Pinecrest, and other team retail locations and events.
- Must be able to lift and move boxes (up to 50lbs) of merchandise and signage as part of the event setup and breakdown.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!