Ticket Sales and Service - Account Executive, Group Sales

Nashville Predators Job Description

Job Title: Account Executive – Group Sales

Department: Ticket Sales

Job Reports To: Director, Group Sales

Status: Exempt

POSITION OVERVIEW:

The Nashville Predators Hockey Club is looking for the next key piece to join our team and help create memorable experiences at Bridgestone Arena. In this fast-paced, competitive and fun office culture we are looking for our next Group Sales teammate. The Account Executive, Group Sales creates a unique, first-class experience by building relationships and driving revenue growth through selling group packages for the Nashville Predators, Bridgestone Arena, and F&M Bank Arena events.

This role is responsible for generating group sales through proactive prospecting efforts targeting Middle Tennessee businesses, schools, community organizations, non-profits, youth programs, and other affinity groups as well as internal campaigns assigned within the Nashville Predators Bridgestone, and F&M Bank Arena databases. In addition, this position will oversee specific group categories and leverage various Fan Experience Packages to surpass sales goals.

The ideal candidate is a self-starter who enjoys developing relationships from the ground up and identifying creative ways to connect organizations with our events and experiences. This role will maximize sales opportunities each day through outbound sales efforts including face-to-face meetings, phone calls, and e-mails. This position will have the flexibility to sell a full menu of ticket products including season ticket plans, suites, concerts, events, and other various products.

Major Responsibilities/Activities: 

• Generating new ticket sales through phone calls, emails, networking, and face-to-face appointments.
• Sell a full menu of Bridgestone Arena and F&M Bank Arena offerings with a focus on Nashville Predators group events.
• Work majority of Nashville Predators home games to identify and host new business prospects and service/upsell established clients.
• Develop and maintain positive relationships with both internal and external clients.
• Prospect and nurture new sales leads through creative lead generation.
• Conduct face-to-face sales appointments and/or tours weekly.
• Meet and exceed established monthly and annual sales, effort and revenue goals.
• Identify business opportunities by establishing professional and personal networks, aggressively soliciting and following up on any sales leads generated.
• Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system.
• Work assigned sales, promotional and team events during games and outside normal business hours.

• Perform other duties as assigned by management.

Minimum Requirements:

• A bachelor’s degree from an accredited college or university in business, communications, marketing, sports management or related field is preferred.
• A minimum of 1-2 years’ experience as a top sales producer, preferably in the sports & entertainment industry.
• Strong knowledge and real passion for a long-term career in the revenue-generating segment of the sports business.
• Great teammate with the ability to handle multiple assignments in a dynamic environment.
• High comfort level making calls and consistent outbound sales efforts.
• Strong time management, interpersonal and organizational skills.
• Excellent written communication skills.
• Proven ability to work independently and to self-motivate.
• Strong creative problem-solving and analytical skills.
• Preferably possesses a database of qualified corporate prospects.
• Flexibility in working extended hours including nights, weekends, and holidays as required.
• As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.
• Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).

Essential Physical Functions:

• This position requires that work primarily be performed from the Nashville Predators office in Nashville, TN, and may require attendance at events taking place at the F&M Bank Arena and the greater Nashville area.
• Must be able to access all seating areas to handle customer issues.

• Must be able to occasionally lift and/or move up to 50 lbs. 

• Excellent speaking and listening skills, requiring the perception of speech.

Equipment Used:

• General Office Equipment (i.e. PC, copier, facsimile machine, etc.)

Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.

Preds Perks: In addition to medical, dental, vision, and life insurance, all full-time employees of the Nashville Predators and entities are eligible for Preds Perks. These currently include the following: Competitive pay, referral bonuses, 401K eligibility, priority access to event presales, tickets to events (when available), Nashville Locker Room (pro shop) discount, premium pay for overnight shifts, 19+ days of paid time off each year, Ford Ice Center programming discount, on demand pay, and bonus potential.

Equal Opportunity Employer: Nashville Predators is an equal opportunity employer. The organization does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, veteran status, or disability status, genetic information, or any other applicable federal or state protected classification. The organization celebrates diversity and is committed to an inclusive environment for all employees.

In order to ensure reasonable accommodation for individuals protected by the Americans with Disabilities Act, as amended, applicants that require accommodation in the job application process may contact our Recruitment Team at [email protected] to request an accommodation.