Technical Analyst 2

New Mexico Lobos

Albuquerque, NM · NCAA · Posted November 12, 2026

Role snapshot

Provide IT support for UNM Athletics operations; manage Microsoft and Apple endpoints; support Paciolan ticketing application.

Department
Software & Product
Seniority
Mid level
Type
Full-Time
Work mode
On-Site

What this job requires

  • ✓experience managing Microsoft and Apple endpoints in a complex enterprise
  • ✓using sophisticated directory-based management tools such as SCCM/Intune, JAMF
  • ✓collaboration tools such as Teams/Zoom
  • ✓provide initial/primary contact support for the ticketing application, Paciolan
  • ✓coordinate vendor escalations with the ticketing area of Athletics

One of 372 open Software & Product roles on SportsCareers right now. 200 of the 372 list pay; this one doesn't.

Job description

The University of New Mexico Information Technologies seeks a Technical Analyst 2 dedicated to UNM Athletics operations support as part the Campus Outreach & Engagement IT Team.

The ideal candidate will have experience managing Microsoft and Apple endpoints in a complex enterprise that supports a range of services and using sophisticated directory-based management tools such as SCCM/Intune, JAMF, with collaboration tools such as Teams/Zoom. 

This position will provide initial/primary contact support for the ticketing application, Paciolan, utilized by Athletics and will coordinate vendor escalations with the ticketing area of Athletics. 

 

Additional Duties/Responsibilities: This position requires evening and weekend work based on UNM Athletics and special event schedules.

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Posted by New Mexico Lobos. SportsCareers is a job board, not the employer. Applying takes you to their official careers page.

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