Systems Engineer

At the Tennessee Titans, we’re dedicated to a winning culture, making a meaningful impact in our community, and creating moments that bring people together. We pursue excellence in everything we do and foster a culture of accountability, teamwork, and relentless commitment because we are dedicated to being a part of something bigger than ourselves.

What you'll be doing 

The Systems Engineer is responsible for maintaining the organization’s core IT infrastructure across on-premises and cloud environments. This role ensures high availability, scalability, and security of virtualization platforms, storage systems, backup solutions, and cloud services. The ideal candidate has a strong background in virtualization, system automation, and hybrid cloud management — and brings a disciplined, team-first approach to everything they do.

Virtualization Infrastructure

• Manage, monitor, and optimize virtualization platforms (e.g., VMware vSphere, Hyper-V, or similar).
• Maintain host servers, virtual machines, and templates for performance and reliability.
• Plan and execute upgrades, patching, and lifecycle management with minimal disruption to operations.

Backup and Storage Infrastructure

• Administer enterprise backup and recovery systems, ensuring data integrity and recoverability are never in question.
• Manage storage environments (SAN, NAS, cloud-based storage) and lead proactive capacity planning.
• Establish and maintain backup schedules, testing routines, and disaster recovery documentation to a first-class standard.

Cloud Infrastructure

• Deploy and manage cloud resources (e.g., Azure, AWS) including compute, storage, and networking.
• Implement cloud security best practices, access controls, and cost optimization measures.
• Support hybrid cloud connectivity and migration initiatives, adapting as organizational needs evolve.

Systems Administration

• Oversee core infrastructure services (Active Directory, DNS, DHCP, certificates, etc.).
• Automate routine tasks using PowerShell, Python, or relevant scripting tools — continuously improving how we work.
• Monitor system performance and troubleshoot hardware and software issues proactively, not reactively.

Security & Compliance

• Apply security hardening and updates across systems, servers, and virtual machines — protecting our people and our information.
• Collaborate with security teams to align with compliance frameworks and internal policies.

Documentation & Support

• Maintain accurate configuration documentation, data center diagrams, and system inventories — setting teammates up for success.
• Provide Tier 3 support and collaborate with vendors and other IT teams as needed.

Qualifications – What you’ll bring

 Required

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
• 3–5 years of experience in systems or infrastructure administration, including virtualization and/or cloud.
• Hands-on experience with VMware, Hyper-V, or similar platforms.
• Proficiency in Microsoft 365, Windows Server, and Active Directory.
• Experience with cloud environments (Azure, AWS, or GCP).
• Strong scripting/automation skills (PowerShell, Bash, or Python).

Preferred

• Relevant certifications (e.g., VMware VCP, Microsoft Azure Administrator, AWS Solutions Architect).
• Experience with configuration management tools (Ansible, Terraform, or similar).
• Familiarity with network concepts, firewalls, and VPNs.

Core Competencies

• Collaboration: Works effectively across teams and functions; builds trust with stakeholders
• Problem Solving: Identifies root causes; develops practical, data-driven solutions
• Adaptability: Thrives in ambiguous or fast-changing environments
• Accountability: Takes ownership of results; follows through on commitments
• Strategic Thinking: Connects daily work to broader business goals and long-term vision

Physical Requirements and Working Conditions

• Work Environment: Office / Field
• Physical Requirements: Ability to sit for extended periods of time; lift up to 50 lbs.
• Schedule: Monday – Friday, standard business hours; occasional evenings; event days