JOB SUMMARY: The Systems Administrator is responsible for the organization's on-premise enterprise server systems, storage, applications, monitoring, and reporting for adherence to the organization's security policies. In addition, this position will participate in the design, configuration, and securing of local and wide-area networks while ensuring high availability across on-premises and hybrid cloud environments. The daily work of this position bridges the gap between hardware, operating systems, and network topology to deliver stable, scalable IT operations across the club's facilities and offices. The Systems Administrator also works with the HelpDesk Coordinator on end-user tickets and escalations related to networking and infrastructure.
ESSENTIAL FUNCTIONS:
- Configure, deploy, administer, and support Windows Server, Linux, Windows Desktop, and macOS operating systems
- Administer, maintain, and optimize enterprise infrastructure, including DHCP, DNS, TCP/IP, VPN, Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, virtualization, storage, and cloud environments
- Administer enterprise storage solutions (SAN/NAS) and maintain backup, recovery, and archival (BURA) of critical data and systems, including routine restore testing
- Manage Intune Mobile Device Management (MDM) to ensure devices remain compliant with organizational policies and security standards where required
- Carry out patching, firmware updates, certificate renewals, and scheduled maintenance windows on servers and infrastructure
- Plan, deploy, and scale secure LAN, WAN, VPN, and cloud network architectures
- Install and configure core networking equipment, including routers, switches, firewalls, wireless access points, and load balancers, at the arena, practice facility, and managed sites
- Monitor, optimize, and secure physical network infrastructure with network access control (NAC) solutions, including 802.1x device onboarding
- Monitor, optimize, and secure wireless network topologies across all locations
- Integrate on-premises data center infrastructure with cloud platforms (e.g., AWS, Azure) and virtualized hypervisor environments
- Track system and network performance using automated monitoring tools to prevent bottlenecks and reduce downtime
- Diagnose complex connectivity issues, hardware failures, and service interruptions, and implement permanent fixes rather than repeat workarounds
- Enforce network and infrastructure security policies, manage access controls, configure firewalls, and execute disaster recovery plans
- Maintain clear architectural diagrams, network configurations, asset records, and step-by-step troubleshooting guides
- Design and lead internal training for IT staff on the evolving network and infrastructure environment you will deploy and manage
- Monitor and resolve escalated end-user tickets related to networking and infrastructure in partnership with the HelpDesk Coordinator
- Provide on-site technology support during home games, corporate events, and special events on a rotating basis
JOB QUALIFICATIONS:
- Degree in Information Technology or a related field, or equivalent experience
- Minimum of three (3) years of demonstrable experience in enterprise systems administration, networking, and infrastructure support
- Strong experience administering:
- Microsoft Active Directory and Group Policy
- Azure Active Directory / Microsoft Entra ID, including SSO
- Windows Server, Linux, and macOS environments
- Enterprise virtualization platforms (Hyper-V/VMware)
- Container runtimes and platforms (containerd, CRI-O, Docker, Kubernetes)
- Fortinet and Cisco networking (routing, switching, VPN, wireless)
- Enterprise storage (SAN/NAS)
- Scripting with PowerShell
- Experience with backup, recovery, and archival (BURA) solutions and tiered storage solutions
- Certifications such as CompTIA A+, Network+, or a Microsoft associate-level credential
- Working knowledge of Layer 2 and Layer 3 networking protocols
- Working knowledge of routing protocols such as BGP, RIP, and OSPF
- Working knowledge of NAC solutions, including 802.1x and EAP-TLS
- Strong analytical, troubleshooting, organizational, and documentation skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to deal with short-term priority project changes as required, and to lift and move IT equipment
- Ability to work nights, holidays, and weekends
- Ability to travel to managed sites throughout DFW as required
Physical Demands and Working Environment
While performing the duties of this job, the employee is required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office environment, with noise levels usually moderate.
* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.
DSE Hockey Club, LP is an Equal Opportunity Employer