Senior Manager, Strategy & Partnerships

About the Team

Fanatics is looking for a Senior Manager, Strategy & Partnerships to decide what Fanatics ONE delivers to members, secure the supply behind it, and manage the partners who provide it.

Fanatics ONE recognizes fans across the entire Fanatics ecosystem. Members earn gifts, event experiences, and event tickets, among other benefits. Two teams deliver that work: one runs gifting operations, one runs event production. This role sits alongside them and answers a different question. Are we delivering the right things, to the right members, from the right partners, at the optimal cost.

Expanding capacity is the leading task in front of this function. The limit on the program is not how many members we have, it is what we can source, fund, and deliver to them.

Three things sit here. The programmatic plan, meaning what a member at each tier receives and what it costs us to deliver. The supply base behind that plan, across internal Fanatics teams and outside partners. And the measurement that says whether any of it is working.

You will manage a junior resource and receive additional support from dedicated finance and analytics teammates. You will work closely with Gifting Operations, Event Production, VIP Hosting, Legal, Finance, Data, and counterparts across Fanatics Commerce and Collectibles.

This is a hands-on builder's seat. The function is new, and the person who succeeds here will be as comfortable in a spreadsheet as in a partner meeting.

Responsibilities

What we deliver, and to whom

• Own the programmatic plan: what members at each tier receive, when they receive it, and what it costs
• Own the demand side: build and narrow recipient lists with the data team, and make the judgment calls on who gets what
• Own benefits matrix adherence and how budget is allocated across gifting and event production
• Build and develop the Infinite Rewards catalog

Supply and capacity

• Own the 6-12 month supply plan: what we need to be able to offer, at what volume, and what it takes to get there
• Own internal Fanatics sourcing across product, memorabilia, and trading cards
• Own third-party sourcing and vendor management functions
• Find and remove whatever caps what the delivery teams can execute, whether that is a supplier, a contract, a cost, or a lead time
• Turn Fanatics advantages into benefits members cannot get anywhere else, and make them repeatable

Partner management

• Own partner relationships after signature, and turn signed agreements into benefits members actually receive
• Manage delivery across the live partner programs, including cruise, resort, and hospitality
• Hold partners to their commitments, and bring renewals forward with a recommendation attached

Measurement and accountability

• Optimize ROI for every benefit we deliver
• Drive maximum suite and ticket utilization towards highest-value members
• Direct finance and analytics support toward the questions that decide where we invest
• Give leadership one clear view of what we spend, on whom, and what it returns

Team and ways of working

• Lead and develop a small team, starting with internal sourcing
• Build the standing process for how a benefit gets proposed, priced, approved, and handed to a delivery team
• Be the single place direction reaches the delivery teams, so changes arrive as a plan with a cost and a date

Experience and skills

• 6+ years across consulting, strategy, or category management
• Has owned a plan and a number, not only executed someone else's
• Fluency using AI LLMs, including MCPs and agentic workflows
• Comfortable in the data: pulls and trims lists, builds a cost model, and defends an allocation decision to senior leadership
• Real commercial experience managing partners and holding them to what they agreed to
• Has grown what an organization is able to deliver, not just managed what it already had
• Works well across company lines and gets things from teams that do not report to them
• Clear writer who can turn a complicated tradeoff into a recommendation an executive can act on
• Comfortable with ambiguity and with building the first version of something
• Some people leadership or a track record of developing others informally
• Loyalty, gaming, hospitality, travel, retail, or consumer products experience preferred
• Passion for sports and fandom, and judgment about what feels premium rather than expensive

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/