At Pacers Sports & Entertainment (PS&E), our mission is simple: make everyone a fan. As the home of the Indiana Pacers, Indiana Fever, Noblesville Boom, Pacers Foundation, and Gainbridge Fieldhouse, we create unforgettable experiences and elevate our community by bringing the pride and hustle that defines us in everything we do.
We believe our greatest impact comes from putting people first, competing with integrity, and striving to do more for our community than they could ever do for us. We Push the Pace by embracing innovation, uniting around shared goals, and hustling with humility at all levels. Whether we're creating memorable moments for fans or supporting the team behind the team, collaboration is always valued, every contribution matters, and each day is an opportunity to help our organization and community thrive.
THE GAME PLAN
The Premium Sales Manager is a key revenue producer on the PS&E premium sales team, responsible for selling multi-year agreements and nightly rentals for premium products at Gainbridge Fieldhouse, including suites, theater boxes, loge boxes, veranda boxes, and lounges. This role supports premium sales across the Pacers, Fever and Gainbridge Fieldhouse concerts and events. Reporting to the Director of Premium Sales, this role collaborates with two other premium sales managers focused on the same goals.
This position offers a base salary plus a commission structure tied to premium revenue performance.
ESSENTIAL DUTIES / RESPONSIBILITIES
- Cultivate new business relationships to ensure revenue growth via a variety of premium opportunities, including but not limited to multi-year premium agreements, nightly rentals, and premium ticket plans.
- Establish positive relationships throughout the greater Indianapolis community and surrounding communities by conducting senior-level sales presentations.
- Meet face to face and virtually with senior level executives, recognize prospect’s business needs and conduct presentations on solutions to meet those needs.
- Develop proposals for current or new business prospects incorporating research of business dynamics and understanding the potential partner’s business goals.
- Complete outbound sales calls on potential customers through prospecting, cold calling, emailing, social media and networking.
- Host and engage premium clients on game nights and at events to deliver an exceptional in-arena experience.
- Own the renewal cycle for premium nightly rental renewals, proactively engaging clients to retain and grow revenue year over year.
- Partner with Ticket Logistics, Facilities, Suite Experience, and Legal teams to fulfill agreements and deliver a seamless client experience.
- Meet and exceed personal activity and revenue goals as established by the organization.
- Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions and to manage pipeline and renewals.
- May be required to represent PS&E at external or internal functions to increase the company’s exposure and improve sales opportunities.
- In every position, each employee is expected to align with PS&E's mission and core values along with actively participating in company-sponsored community outreach programs.
- Other duties as assigned.
ROLE PLAYERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!
We're looking for a proven sales professional who has a track record of generating revenue, cultivating high-value relationships, and consistently exceeding goals. If you're motivated by competition, thrive in a high-performance culture, and want to help shape the future of Premium Sales, we'd love to talk.
This role isn't for someone looking to learn the business. It's for someone ready to lead from the front.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- Minimum of three years of successful B2B sales experience, preferably B2B ticket or premium sales.
- Bachelor's degree (B.A.) in sport management, marketing, sales, or business related field from a four-year college or university preferred.
SKILLS AND COMPETENCIES:
- Tenacious sales ability and detail oriented with a demonstrated customer service mentality and excellent follow through.
- High integrity, strong work ethic, and the ability to build trust quickly with clients and colleagues.
- Excellent listening and social skills with all levels of the organization (internally and externally) and must be effective at presenting to C-Level clients and prospects.
WORK SCHEDULE:
- Ability to work long hours, evenings, weekends, and holidays, including home games and events.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.
While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.