Description
The Columbus Crew are seeking a Manager, Event Operations, that will be responsible for managing the planning, organization, and execution of Third Party Events, United Football League (UFL) Games, Concerts, and Festivals at Historic Crew Stadium. This individual will need to have a positive attitude, solutions-oriented mindset, and high regard for providing exceptional customer service toward production of first-class events and experiences.
Essential Duties and Responsibilities
- Lead in the planning, coordination, and execution of third-party events as assigned, providing on-site support at the start of load-in until load-out
- Coordinate all event production, including stage builds, rigging review, labor calls, power requirements, etc.
- Ensure event permits are obtained and inspections are scheduled as necessary
- Act as the liaison for internal departments to create timelines, event guides, and custom layouts.
- Coordinate and communicate event details with key stakeholders across the broader Historic Crew Stadium campus, specifically as it relates to potential impacts to staff and operations at Ohio Health Performance Center.
- Organize and implement strategic plans for plaza set ups, giveaways, and broadcast operations for UFL games
- Maintain accurate accounting for event expenses and invoices
- Update Momentus Elite with event details; generating event documents to distribute to internal and external stakeholders
- Manage the organization and communication processes to execute event day at a high level.
- Have a guest experience mindset when developing new strategies to elevate the match day experience.
- Develop layouts and signage plans in collaboration with Guest Experience, Safety and Security, and Stadium Operations
- Create safe environments for all constituents by reviewing venue setup plans w/ all internal departments
- Coordinate, prepare and conduct various pre-event planning and post-event recap meetings.
- Other duties as assigned.
Required Skills and Experience
- Bachelor's degree and minimum of 4 years of relevant experience, preferably from the entertainment industry or a comparable large-scale entertainment venue.
- Strong understanding of events and facility operations of a similar scope and scale. Previous venue management (arena/stadium) experience required.
- Must be proficient in Microsoft 365 Suite
- Working knowledge of AutoCAD software strongly preferred
- Ability to lift 50 pounds
- Experience working with labor unions to ensure requirements are met and communicated clearly with event promoters and clients
- The ability to troubleshoot and problem solve in high-stress, live event situations.
- Exceptional interpersonal, written, and communication skills
- Ability to work flexible hours, including evenings, weekends, holidays and non-traditional hours.