Assist with ticket sales, customer service, data entry, event planning and game day operations.
Department
Sales & Membership
Seniority
Internship
Type
Internship
Work mode
On-Site
What this job requires
✓College student requiring internship for college credit
✓Background in sales, marketing, business, customer service or communications encouraged
✓Strong communication skills; both verbal and written
✓Detail oriented
✓Enthusiastic about working within a sports-related environment
Nice to have
+Creative and outgoing self-starter
288 Sales & Membership roles are open across sports today, 29 of them internships like this one. 106 of the 288 list pay; this one doesn't.
Job description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Position Summary:
The Columbus Crew is seeking college students who want the opportunity to develop valuable skills and gain firsthand experience in the professional sports industry as a Client Services/Ticket Sales Intern. Participants will be supervised by the Director Client Services and Manager of Season Ticket Sales for the Columbus Crew. The intern will learn all aspects of the coordination and administration of Ticket Sales, Fan Service, Ticket Operations, Grassroots Event Operations and Game Day Operations. This internship is designed for college students who require an internship to receive college credit. The winter internship will run from January - April.
Duties:
Assisting with daily correspondence to Columbus Crew guests and clients
Delivering superior customer service and exceeding fan expectations
Researching customer retention strategies
Administrative office duties including filing, organizing, data entry and mailing
Assisting in planning and implementing special marketing events and promotions
Working closely with sales staff to fulfill orders
Assisting with ticket sales activities and events, including receptions and game day entertainment
Contribute to brainstorming; planning and implementation of ticket sales plans; providing ideas and proposals
Required Skills, Experience & Abilities:
Background in sales, marketing, business, customer service or communications is encouraged
Strong communication skills; both verbal and written
Detail oriented and enthusiastic about working within a sports-related environment
Creative and outgoing self-starter
Must receive college credit for an internship with Columbus Crew