Hype Squad (Seasonal)

Reports to: Senior Game Experience Coordinator
Direct Reports: None
FLSA Status: Part time, seasonal hourly
Application Deadline: Rolling Application
Work Location: Smoothie King Center, New Orleans, LA

Our Mission and Your Impact

The New Orleans Saints, New Orleans Pelicans, and Laketown Squadron proudly represent the NFL, NBA, and G-League using our platform to uplift the Gulf Coast and create lasting community impact. Rooted in the vibrant spirit of New Orleans, we celebrate diversity, embrace culture, and unite people through the power of sports. Guided by our core values—community, teamwork, celebrating individuality, people first, integrity, and excellence—we foster an inclusive culture and seek people who share these values to help strengthen the bond between our teams and the city we call home.

Position Summary:

The New Orleans Pelicans are seeking energetic, outgoing, and engaging individuals to join the Hype Squad, a fan-facing extension of the Game Experience team. Hype Squad members are responsible for bringing energy and excitement to Pelicans game days through direct interaction with fans throughout the Smoothie King Center. From engaging fans on the concourse to participating in on-court activations, contests, promotions, and crowd-hype moments, the Hype Squad plays an important role in creating a fun, engaging, and memorable atmosphere.

This position requires individuals who are comfortable interacting with fans of all ages, performing in front of large crowds, appearing on camera, and maintaining a high level of enthusiasm throughout the game.

This position is part time, and will require late nights, weekends and open availability for all of the New Orleans Pelicans home games and events, including required game day rehearsals. Game day call time averages approximately five (5) hours prior to tip-off; however, some game days may require an earlier call time.

This position is a part-time seasonal role.

What You’ll Be Doing:

• Serve as a high-energy, fan-facing brand ambassador for the New Orleans Pelicans throughout game days and select special events.
• Attend all required game day rehearsals and report at the designated call time, which averages approximately five (5) hours prior to tip-off but may be earlier depending on game day needs
• Engage and interact with fans throughout the Smoothie King Center before, during, and after games.
• Generate excitement and encourage crowd participation during pre-game, timeouts, quarter breaks, halftime, and other designated moments.
• Participate in and assist with on-court games, contests, promotions, and fan activations.
• Assist with interactive games, challenges, and activities with fans on the concourse and throughout the arena.
• Work with the Game Experience and production teams to create crowd-hype moments and assist with designated camera shots and in-arena features.
• Be comfortable appearing on camera and interacting with hosts, performers, entertainment teams, and other game presentation personnel.
• Help identify enthusiastic fans and memorable moments throughout the arena that can enhance the game experience.
• Create positive and memorable interactions with fans of all ages while representing the Pelicans brand.
• Maintain enthusiasm, professionalism, and a positive attitude throughout the entirety of each event.
• Assist the Game Experience team with additional game-day responsibilities and activations as needed.
  
  

What You’ll Bring:

• Ability to work the majority of scheduled Pelicans’ home games, additional playoff games, select rehearsals, and occasional special events.
• An outgoing, energetic, and engaging personality with a passion for interacting with people.

• Strong interpersonal and communication skills with the confidence to approach and engage fans of all ages.
• Comfort performing and speaking in front of large crowds and appearing on camera.
• Ability to generate excitement and maintain a high level of energy throughout an entire game or event.
• A team-first attitude and willingness to take direction in a fast-paced live entertainment environment.
• Ability to think quickly, adapt, and positively respond to changing situations during live events.
• Strong awareness of surroundings and the ability to recognize opportunities for meaningful fan engagement.
• Knowledge of or enthusiasm for sports, live entertainment, game presentation, and special events.
• Ability to work collaboratively with Game Experience staff, hosts, camera operators, performers, entertainment teams, arena personnel, and other departments.
• Ability to be on your feet and actively moving throughout the duration of your shift.
• Ability to lift and/or move up to 50 lbs. 

Environment

• The incumbent will spend all of their time at the Smoothie King Center for New Orleans Pelicans games and on occasion, external Pelicans events. They will be encouraged to attend Pelicans games at the Smoothie King Center, as well as other related events that may take place on weekends and/or holidays.
• This is an active, highly visible role that requires team members to move throughout the arena, interact continuously with fans, work in loud environments, and maintain enthusiasm for extended periods. Events may take place during evenings, weekends, and holidays.

All Candidates Should Have:

• Commitment to community and a people-first mindset
• Strong teamwork and collaboration skills
• Ability to celebrate individuality and value diverse perspectives
• High integrity and a proactive, solutions-oriented “winning” mindset

Applications must be submitted online. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

The New Orleans Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law.  If you feel you need an accommodation for a disability, please inform us.  Requests for accommodation will be evaluated on a case-by-case basis.  If you request an accommodation, it is essential that you participate fully in the interactive process.