Title: Concert Support
Reports To: Sr. Director, Arena Production & Events
FLSA Status: Part-Time, Non-Exempt
Pay: $17.50
Job Summary:
Concert Support Runners play a crucial role in ensuring the seamless execution of events for promoters and tour staff. From pre-show preparations to post-concert wrap-ups, they contribute flexibly to various tasks.
This is a part-time, event-based position. All event team members must be available nights, weekdays, and weekends based on the Golden 1 Center events calendar.
Key Responsibility Areas:
- Procure food and beverages in large quantities a day before and on the day of the event.
- Deliver top-notch customer service to both internal and external guests.
- Assist in organizing ancillary events associated with concerts and shows.
- Thrive in high-pressure situations, exhibiting quick and efficient performance.
- Uphold a professional demeanor at all times.
Qualifications:
- Familiarity with local grocery stores, laundromats, department stores, delis, dry cleaning services, farmer's markets, and other specialized/niche stores within 2-3 miles of the Golden 1 Center.
- Knowledge of the surrounding area, including intersections and traffic patterns during events.
- Understanding the concert/arena business is a plus.
- Previous customer service experience is preferred.
- Reliable transportation.
- Friendly, professional, personable, and outgoing personality.
Education and/or Experience:
- Experience in driving large vehicles, such as 15-passenger vans, SUVs, and cargo vans is a plus.
Certificates, Licenses, Registrations:
- Must possess a valid state driver's license.
Other Qualifications:
- Capability to work extended hours, including nights, weekends, overtime, and on-call as needed.
- Ability to handle 16-20 hour shifts.
Physical Demands:
- Manual dexterity and ability to lift and move up to 40 pounds.
- Regular walking, sitting, and occasional standing during job duties.
- Visual acuity, including close vision, distance vision, and focus adjustment.
Work Environment:
- Exposure to moderate noise levels (crowd/music) and, during events, high noise levels requiring hearing protection.
- Possible exposure to excessive dust, gas, or fumes (motocross, monster trucks, etc.).