Assist ticket office with ticket support; coordinate lounge rentals; answer phones and greet guests; reconcile concession transactions after events.
Department
Administration & Executive
Seniority
Entry level
Type
Full-Time
Work mode
On-Site
Experience
2+ years
Education
High School
What this job requires
✓High school diploma
✓2 years successful experience as receptionist/secretary demonstrating composure and professionalism in fast paced, high stressed environment
✓Strong verbal and written communication skills
✓Expertise in computer software: word processing and spreadsheet programs
Nice to have
+College degree or successful completion of some college/post secondary coursework in business related programs
+Knowledge of administrative processes at University of Dayton
+Basic ticketing background or knowledge
One of 125 open Administration & Executive roles on SportsCareers right now, 39 of them entry level like this one. 49 of the 125 list pay; this one doesn't.
Job description
Position Summary:
University of Dayton Athletics is looking for a reliable and organized Arena Office Assistant to support the day-to-day operations at UD Arena. This is a 9 month position. The Arena Office Assistant performs the following functions:
Assisting the ticket office with basic ticket support (printing tickets, customer payments, mobile device help, etc.)
Lounge Coordinator (responsible for lounge rentals, which includes showing space to potential clients, preparing contracts and invoicing),
Receptionist (answering phones for the ticket office, greeting guests, and coordinating radio calls)
Settling concessions operations (reconcile concession transactions after events)
Minimum Qualifications:
- High school diploma - 2 years successful experience as a receptionist/secretary demonstrating composure and professionalism in difficult situations within a fast paced, high stressed, and challenging environment - Demonstrates strong verbal and written communication skills. - Able to prioritize in stressful situations. - Demonstrate expertise in computer software: word processing and spreadsheet programs, operate general office machinery and possess a willingness to learn software and hardware operations in areas of inexperience - Ability to work nights and weekends as needed
Preferred Qualifications:
While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:
- College degree or successful completion of some college/post secondary coursework in business related programs - Knowledge of administrative processes and procedures at the University of Dayton - Work experience in a fast paced, energetic environment along side professional, non professional staff - Basic ticketing background or knowledge - Experience with Point of Sale software
Special Instructions to Applicants:
Closing Statement:
Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.