AI & Innovation Intern

JOB SUMMARY:

Smith Entertainment Group is seeking an AI & Innovation Intern to help build and scale our internal AI Studio. This role will focus on building, testing, and implementing practical AI solutions that improve decision-making, efficiency, and fan experience across the organization. The intern will work directly with business leaders, data teams, and technology partners to develop internal GPTs, copilots, and AI-powered workflows for departments including Partnerships, Marketing, Ticketing, Arena Operations, and more. This is a unique opportunity to help shape how a professional sports and entertainment organization adopts AI at scale. This role is fully onsite, part-time 25-30 hours per week, and is expected to run for approximately 10 months. 

DUTIES & RESPONSIBILITIES:

Build Internal AI Tools

• Design, build, and test GPTs and copilots for departments across SEG.
• Develop AI-powered solutions that help employees access information, generate insights, and automate repetitive tasks.
• Assist in creating internal analytics copilots powered by Snowflake data.

AI Research & Evaluation

• Research emerging AI platforms, tools, and vendors.
• Test and compare AI models including ChatGPT, Claude, and other emerging platforms.

Pilot Development

• Support the development and execution of AI pilot programs.
• Gather feedback from internal users and iterate on solutions.

Documentation & Knowledge Sharing

• Create documentation, prompt libraries, and implementation guides.
• Help develop repeatable frameworks for future AI projects.

REQUIREMENTS:

• Currently pursuing a degree in Business, Information Systems, Computer Science, Data Science, Engineering, or a related field.
• Strong interest in artificial intelligence, emerging technology, and innovation.
• Familiarity with ChatGPT, Claude, or other AI tools.
• Strong problem-solving and communication skills.
• Comfortable learning new technologies independently.

PREFERRED QUALIFICATIONS:

• Experience building custom GPTs, AI workflows, or automations.
• Basic understanding of data platforms such as Snowflake.
• Familiarity with JSON, APIs, or prompt engineering.
• Experience with analytics, reporting, or business intelligence tools.

 PHYSICAL DEMANDS:

• Must be able to communicate effectively in writing and verbally.
• Must be able to observe, inspect, estimate, and assess.
• Must be able to sit, stand, bend, walk, and climb stairs for long periods.
• Must be able to lift 20 lbs.

The Smith Entertainment Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and SEG reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.