JOB SUMMARY:
The Dallas Mavericks are a premier NBA franchise committed to delivering world-class entertainment and unforgettable experiences for our fans. Our Ticket Sales and Service team is dedicated to cultivating an electrifying atmosphere at the American Airlines Center, filled with energy, excitement, and passion. We are seeking a driven and dynamic individual to join our team!
While the primary focus of this position is selling Dallas Mavericks group tickets and fan experiences, we are a full menu sales department and you will be responsible for selling season tickets, partial season ticket plans, suites and other ticket products. Group Sales Account Executives will plan and coordinate large group events and group specific theme nights, directed at generating ticket sales. All relationships will be derived from making outbound calls and some inbound calls. This individual must have a passion for sales and bring a positive and enthusiastic attitude and an educated interest in sports and entertainment. The Account Executive, Group Sales will report directly to the Sr. Manager of Group Sales.
JOB FUNCTION:
- Generate revenue from the result of cold calls, prospected leads (both inbound and outbound), strategically developed email communications, and in-person meetings.
- Prospect, research, and qualify all potential sales opportunities within the Dallas-Fort Worth market.
- Proactively create opportunities for new business with existing customers and build relationships with existing customers.
- Provide professional customer service to clients.
- Perform game day responsibilities, including entertaining clients and fulfilling large group experiences.
- Occasionally, represent the organization at off-site Dallas Mavericks events promoting ticket sales.
- Actively participate in team member sales training and development opportunities.
- Meet or exceed weekly, monthly, and annual sales goals.
- Meet or exceed weekly and monthly call quotas.
- Strong organizational, communication skills and time-management skills.
- Excellent customer service skills.
- Commitment to personal integrity.
- Having the ability to function in a fast-paced environment, handle multiple projects and adhere to deadlines is a necessity.
- Ability to work as a team player.
- Ability to present sales material to potential clients.
- The ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.
- Detail-oriented; ability to handle several projects at once.
- Perform additional job-related duties as requested by management.
EDUCATION AND EXPERIENCE:
- 2+ years in a commission-based sales position with at least 1 year of sales experience with a professional or collegiate sports team preferred
- Bachelor’s degree from an accredited college or university
- Experience using Salesforce our CRM system for maintaining computerized touchpoints with clients and prospects
- Proficiency in Microsoft Office Suite software programs
- Ability to all home games including as assigned work evening, weekend, and holiday hours (as required by the NBA season)
The Dallas Mavericks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.