About Diamond Baseball Holdings:
Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.
With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.
Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.
The submission deadline is February 1, 2027.
We ask that you indicate the department you are MOST interested in. Please see below a list of departments seeking summer interns:
- Administration (Finance and Human Resources)
- Baseball Communications and Public Relations
- Community Relations
- Corporate Partnerships
- Marketing
- Polar Park Events
- Productions
- Ticket Sales & Services
Please note that we receive close to a thousand applications for only 10 positions. You will be notified after submitting your resume and cover letter if you have been selected for a preliminary interview. Final decisions are made on a rolling basis. Please take this timetable into consideration as you apply. We recognize that you might be applying to other programs at the same time, and we realize you may make decisions about your summer before we can give you our final decisions.
Through the intersection of baseball and family entertainment, the Worcester Red Sox strive to be an organization whose people, culture, and practices reflect the acceptance, advocacy, and celebration of diversity and individuality that we expect of society. We are an Equal Opportunity Employer, and prospective employees will receive consideration without discrimination based on race, religion, color, sex, age, national origin, disability, military/veteran status, sexual orientation, gender identity/expression, or any other characteristic protected by applicable law.
General Intern Description:
All Worcester Red Sox Interns will gain hands-on experience across the many departments and initiatives of the Worcester Red Sox. In addition to your department-specific work, you will be tasked with ‘Intern Common Duties.’
Minimum Qualifications:
- Flexible schedule, including mornings, nights, weekends, and holidays, especially during the season and within homestand weeks. Up to 28 hours/week.
- Positive, outgoing demeanor for fan interaction, embodying a commitment to exceptional fan service.
- Ability to conduct physical tasks, which may include ability to stand for extended periods (3+ hours), lift up to 25 pounds with assistance, if necessary, on-field tarp pulls, and mascot duties as assigned.
- A commitment to professionalism in the Front Office, including interpersonal interaction and office-appropriate dress code.
- Ability to always represent the Worcester Red Sox and its values, within Polar Park and at external appearances within the greater Massachusetts area.
- This internship opportunity is offered exclusively to students actively enrolled in an accredited academic institution. Please apply only if you are a current college student.
Department Descriptions:
Administration, Finance, and Human Resources Intern:
The ideal Sports Administration intern has a deep interest in working behind the scenes of professional sports. A strong candidate is organized, diligent, and has a passion for people. The Administration Intern will assist in the execution of internal business matters.
Responsibilities will include, but are not limited to:
- Assist in day-to-day operations of finance department
- Miscellaneous clerical work, filing, data entry, and other tasks as required
- Assist in Accounts Payable and Accounts Receivable tasks, including in payments and collections.
- Assist in game day operations related to finance
- Preparing adequate supplies of cash required for all registers for games and events
- Receive and balance cash deposits
- Pull, organize, and distribute Meal Money and Petty Cash for WooSox road trips
- Assist in facilitating employee recognition initiatives
- Write and distribute a monthly employee newsletter
- Monitor the [email protected] inbox
- Analyze fan feedback and developing reports from Qualtrics data
- Conduct special projects as assigned by the General Manager, Business Manager, or Coordinator of Administration and Fan Services
- Be involved with the WooSox Front Office in a variety of roles
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
Preferred Requirements:
- Working proficiency with Excel
- Background in Sports Management, Finance, Accounting, Data Analytics, Human Resources—is preferred but not required.
Baseball Communications/Public Relations Intern:
The ideal Baseball Communications/PR candidate is outgoing and enigmatic with strong written and oral communication skills. The Baseball Communications/PR Intern will assist in the public representation of the Worcester Red Sox through several media channels.
Responsibilities will include, but are not limited to:
- Assisting in compiling daily stat packs including Game Notes
- Writing post-game recap stories
- Writing press releases
- Writing feature stories for the WooSox website (WooSox Newsroom)
- Assisting social media & content team
- Live tweeting, etc. during WooSox road games
- Provide info for WooSox radio & television broadcasters
- Help with any media requests
- Be involved with the WooSox Front Office in a variety of roles
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
Preferred Requirements:
- Experience with Adobe Premiere and Photoshop.
- Working proficiency with major social media platforms (including Instagram, Facebook, X, and TikTok).
- Background in mass communication—journalism, public relations, marketing, advertising, etc.—is preferred but not required.
Community Relations Intern:
The Worcester Red Sox Community Relations team embeds itself in the Worcester community and uses the WooSox' platform to enact meaningful, positive change. The Community Relations team works hand in hand with the WooSox Foundation, whose four pillars are: Education, Social Justice, Conquering Cancer, and Recreation/Diamond Sports. The Community Relations intern will assist the Foundation and CR Team with its many initiatives inside and around Polar Park. An ideal candidate has a passion for where baseball and advocacy intersect, and a curiosity for how a professional sports team can impact its community.
Responsibilities will include, but are not limited to:
- Facilitate and respond to in-kind donation requests that the Worcester Red Sox may receive from accredited nonprofits throughout the region.
- Serve as point of contact and assist with planning of In Debt to a Vet Program on game days.
- Assist with planning and implementation of community events during the season at Polar Park.
- Provide support to all community and WooSox Foundation programming that the club runs on game days and while the team is on the road as needed.
- Build and manage relationships with nonprofit organizations in Worcester and across New England.
- Provide assistance with Saturday Youth Clinics and other WooSox player community appearances that arise during WooSox homestands.
- Have the availability to work flexible hours and weekends as needed during homestands.
- Additional duties as assigned by manager.
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
Corporate Partnerships Intern:
Reporting to the Director of Corporate Partnerships Management, the Corporate Partnership (CP) interns will support the CP team in building meaningful and intentional relationships with partners. From assisting with non-game day and community events to executing in-game promotions and activations, interacting with fans to improve their ballpark experience, and planning and delivering contracted assets, the CP interns will be involved in all aspects of a Minor League Baseball CP operation.
Responsibilities will include, but are not limited to:
- GAME DAY SPONSORSHIP ACTIVATION:
- Assist with the organization and implementation of game night partner related activities, promotions, and events at each home game.
- Lead daily aspects of fundraising efforts for WooSox partners and non-profit organizations.
- Support the mission of Polar Park to provide superior fan experience, including customer service, prize fulfillment, and email communication.
- Assist in the execution of various game day marketing initiatives & the promotional schedule (giveaway distribution, theme nights, etc.).
- PARTNER RELATIONS AND COMMUNICATIONS:
- Assist in the strategic planning and execution of community events in conjunction with partners, including but not limited to WooSox Town Takeovers, Wicked Bookworms Reading Challenge presented by Eversource, Field of Dreams presented by AbbVie, MVT presented by Country Bank, etc.
- Play an integral role in advancing long-term strategic initiatives, including rate card analysis, mid-season partner reporting, and other projects designed to deliver CP growth.
- Support corporate partner hospitality efforts across suites and designated hospitality areas to deliver best in-class experience for clients.
- Create and distribute internal and external communications with the goal of providing a high-level overview of corporate guests and high-priority activations for each game.
- MARKETING AND ADMINISTRATIVE SUPPORT:
- Actively contribute to weekly cross-functional meetings, identifying opportunities to plus-up activations, enhance partner engagement, and deliver incremental value to corporate partners, etc.
- Assist with planning and execution of key department events: CP Family Day, Fan Appreciation Week, etc.
- Shoot and organize photos of partnership assets and activations throughout the season in preparation of mid-season and end-of-year proofs of performance.
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
QUALIFICATIONS:
- Experience working with external stakeholders
- Knowledge of Central Massachusetts and larger New England.
- Impeccable writing ability.
- Extremely organized.
- Extremely attentive to detail.
- Positive attitude and team player.
YOU’D BE GREAT FOR THIS TEAM IF:
- You have a strong interest in sports business, marketing, advertising, communications or corporate partnerships.
- You have a passion for your collegiate extracurricular experiences (i.e., student organizations, varsity/club athletics, community service groups).
- You display consistent professionalism, attention to detail, organization, cooperation, proactivity, and critical thinking skills.
- You have proven communication abilities, both oral and written, that shine through your interpersonal skills with customers and colleagues.
- You are just as intentional about helping the organization achieve its goals as you are about advancing your own career.
- You have a self-starter mentality.
NOT REQUIRED, HIGHLY RECOMMENDED ADDITIONAL DOCUMENTS:
- A recently completed academic or personal marketing/sales project you're proud of.
Marketing Intern:
Worcester Red Sox marketing interns will work across multiple mediums to execute the holistic marketing strategy of the WooSox and Polar Park. Interns will work within the realms of regionalization, fan service and outreach, and digital marketing platforms. One marketing intern will be tasked with an emphasis on WooSox Rewards and Regionalization.
Responsibilities will include, but are not limited to:
- Leads gameday setup at the WooSox Rewards Headquarters during home games.
- Assists in the fan experience of WooSox Rewards, including customer service, prize fulfillment, email communication, point management, etc.
- Ideates and outlines activations for fan affinity programs including WooCrew Kids Club and WooU Student Loyalty
- Utilizes research methods to gather quantitative and qualitative data on member feedback and fan engagement metrics specific to fan loyalty
- Collaborates between departments of WooSox Front Office to execute fan loyalty initiatives
- Works closely with members of the WooSox Marketing Team to execute WooSox Rewards initiatives
- Contributes to creation and execution of WooSox Rewards communications (in-app, social media, email, and website)
- Assist in the strategic planning and execution of regional marketing efforts, including but not limited to WooSox Town Takeovers, meetings with town leadership, coordinating presence at various regional events, grassroots efforts, social media awareness, etc.
- Aiding in the execution of various game day marketing initiatives & the promotional schedule (giveaway distribution, theme nights, etc.)
- Assist with execution of various community appearances through the WooSox & WooSox Foundation
- Aiding in the mission of Polar Park to provide a superior fan experience to all fans
- Participates in community outreach efforts in relation to WooSox regionalization efforts, including suiting up as Smiley, Woofster, Roberto, Clara, or other mascots when necessary.
- Seeks out and attends various promotional opportunities in relation to WooSox regionalization efforts, including, but not limited to, various “Town Days” in Central MA
- Helps to maintain detailed records of various regionalization efforts.
- Analyzes regionalization efforts through measurable goals (i.e. ticket sales per town, town locations attended, etc.)
- Aid in the fan experience, by providing fans with tours of Polar Park, and showcasing the ballpark's numerous indoor/outdoor seating areas, features, and amenities.
- Aid in strategic planning and enhancement of various theme nights to bring fans to Polar Park.
- Other marketing duties as assigned
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
QUALIFICATIONS:
- Experience with Adobe Photoshop is a plus.
- Knowledge of Central Massachusetts and larger New England.
- Impeccable writing ability.
- Bilingual a plus (Spanish).
- Extremely organized.
- Extremely attentive to detail.
- Positive attitude and team player.
YOU’D BE GREAT FOR THIS TEAM IF:
- You have a passion for your collegiate extracurricular experiences (i.e., student organizations, varsity/club athletics, community service groups)
- You display consistent professionalism, attention to detail, organization, cooperation, proactivity, and critical thinking skills
- You have proven communication abilities, both oral and written, that shine through your interpersonal skills with customers and colleagues
- You are just as intentional about helping the organization achieve its goals as you are about advancing your own career
- You have a self-starter mentality
NOT REQUIRED, HIGHLY RECOMMENDED ADDITIONAL DOCUMENTS:
- A recently completed academic or personal marketing project you're proud of.
Polar Park Events Intern:
The Special Events Intern will assist the Events Team with several summertime events, hosted at Polar Park. The ideal candidate has a strong attention to detail and is interested in how a ballpark is used beyond baseball.
Responsibilities will include, but are not limited to:
- Assist with the execution of non-game day private and public events at Polar Park.
- Support private event clients before, during, and after events such as setup and breakdown, special requests, and other tasks as requested.
- Serve in several roles during public events, such as overseeing registration, ID’ing guests for 21+ events, interacting with vendors, and shadowing members of the Polar Park Events department, etc.
- Contribute to the planning and coordination of internal Polar Park Events, such as Season Ticket Member Events, Corporate Partner Family Day, and Batting Practices.
- Attend event sales and services meetings and site visits in an effort to gain a general knowledge of the special event process from start to finish.
- Support all other departments on an as-needed basis during Worcester Red Sox homestands.
- Research event market and analyze data to develop warm leads for special event sales.
- Create and curate content for social media best showcasing Polar Park Event capabilities.
- Create and update TripleSeat accounts and contacts to maintain CRM system.
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
Productions Intern:
The ideal candidate is energetic, passionate, focused, driven, and works well in a team environment. The Production Intern will work gameday and non-game events at Polar Park within the WooSox control room and the Front Office.
Responsibilities will include, but are not limited to:
- Photograph and edit event photo/video for WooSox social media channels.
- Edit social media templates and help social media coordinator with posts and live tweeting of both home and road games.
- Assist with in-game production (working on pre-production or in a control room position)
- Help television production create content for broadcasts and run for the producer.
- Assist with television broadcast (working a camera or control room position as needed).
- Help operate A/V production for Polar Park Events
- Manage in-ballpark scoreboard messaging
Preferred Requirements:
- Experience with Adobe Premiere and Photoshop.
- Working proficiency with major social media platforms (including Instagram, Facebook, X, and TikTok).
Ticket Sales and Services Intern:
The Ticket Sales team is looking for interns who will gain the skills and confidence to make outbound sales calls in addition to playing a key role in enhancing the experience of groups and Royal Wooters Club Members (Season Ticket Members). These interns will gain insight into the WooSox sales strategy, contribute to meeting department sales goals, and provide hands-on support during games at Polar Park to continuously improve the fan experience.
Responsibilities will include, but are not limited to:
- Learn the Ultimate Toolkit ticket sales process.
- Prospect for sales leads and build lead lists for sales reps.
- Make outbound calls to sell mini plans, birthdays, and group outings.
- Provide exceptional customer service to clients and all fans leading up to and on the day of their game.
- Learn how to use Tickets.com and DBH360 CRM to make sales and track sales activity.
- Aid with WooSox Group Sales Theme/Promotional Nights, including event logistics and giveaway distribution.
- Assist with communication to Royal Wooters Club Members, Suite Holders, and Mini Plan Holders regarding their plans and benefits.
- Assist in planning and execution of Royal Wooters Club Member events.
- Promote upcoming theme nights and packages.
- Solicit feedback from members and groups to learn more about their experiences.
- Other duties and special projects as assigned.
- General Intern Duties as assigned, including but not limited to tarp pulls, mascot duties, and public appearances on behalf of the Worcester Red Sox.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.